CHRISTINA MCKITTRICK

• Directed daily operations to ensure compliance with company standards and policies.
• Managed inventory levels, optimizing stock replenishment processes to reduce waste.
• Implemented training programs for new staff, enhancing service quality and teamwork.
• Coordinated team schedules to ensure adequate coverage during peak hours.
• Conducted regular performance evaluations, providing constructive feedback for staff development.

Managed daily operations, staffing, scheduling, and employee performance.

Hired, trained, supervised, and evaluated team members.

Oversaw profitability, safety, and regulatory compliance.

Managed inventory control, cash control, and store opening and closing procedures.

• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Improved efficiency and accuracy of inventory management by implementing a new stock control system.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interacted well with customers to build connections and nurture relationships.

• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
• Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.

• Directed daily operations to achieve optimal efficiency and customer satisfaction.
• Trained and mentored team members to enhance performance and service quality.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.