Christina Means
Seneca,United States
Summary
Dedicated Human Resources professional bringing 23 years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work History
Director of Human Resources
Missouri Southern State University
Joplin, MO
07.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyzed information, and provided solutions to problems.
Sr. HR Generalist
Hopkins Manufacturing Corporation
Miami, OK
10.2020 - Current
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Created recruitment strategies to find best candidates for each opening.
- Developed strategies to increase employee satisfaction and reduce turnover.
Benefits Specialist
Freeman Health System
Joplin, MO
06.2019 - 10.2020
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Collected and tracked evidence in support of legal processes.
- Followed up with customers on unresolved issues.
- Checked employees' benefits enrollment for accuracy and inputted all data.
Human Resources Generalist
Sam's Club
Joplin, MO
05.2000 - 03.2019
- Developed and enforced company policy and procedures relating to human resources activity.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
Education
Master of Science - Human Resources
Missouri Southern State University
Joplin, MO 01.2022 - 12.2023
Bachelor of Science - Human Resources Management
Missouri Southern State University
Joplin, MO12.2020
Bachelor of Science - Business Management
Missouri Southern State University
Joplin, MO12.2020
Skills
- Wages and salary
- Training development
- Talent management
- Benefits and compensation
Additional Information
MSSU SHRM Chapter Treasurer Fall 2021
United Way Ottawa County Board Member 8/2021 to Present
Timeline
Master of Science - Human Resources
Missouri Southern State University
01.2022 - 12.2023
Director of Human Resources
Missouri Southern State University
07.2021 - Current
Sr. HR Generalist
Hopkins Manufacturing Corporation
10.2020 - Current
Benefits Specialist
Freeman Health System
06.2019 - 10.2020
Human Resources Generalist
Sam's Club
05.2000 - 03.2019
Bachelor of Science - Human Resources Management
Missouri Southern State University
Bachelor of Science - Business Management
Missouri Southern State University
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