CHRISTINA QUINCY
Rocky Mount,NC
Summary
Professional administrative specialist with comprehensive experience in title processing and documentation. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in document management, data entry, and customer service. Known for precision, integrity, and effective communication in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Title Clerk
Davenport Autopark
Rocky Mount
2025 - Current
- Processed vehicle title and registration paperwork with accuracy and compliance.
- Verified lien releases, odometer disclosures, and supporting documents before submission.
- Submitted completed title packets to state agencies and tracked outstanding corrections.
- Maintained organized deal files and updated records for audit readiness.
- Assisted with clerical workflows, filing, and daily administrative support for dealership operations.
Title Clerk/HR Representative
Davenport Autopark
Rocky Mount, NC
09.2017 - 10.2021
- Handled titles, written contracts and certified documents for sale transfer and purchase of vehicles.
- Completed payoff checks for new vehicles and trade-ins.
- Proficient in filing and organizing documents, such as title applications and records.
- Competent at managing customer accounts, including inputting data into databases.
- Capable of processing multiple transactions quickly and accurately within specified deadlines.
Cashier
Don Bullock Chevrolet
Rocky Mount, NC
11.2016 - 09.2017
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Accurately processed customer payments using cash, credit cards, and checks.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
BDC Representative
Davenport Autopark
Rocky Mount, NC
08.2014 - 11.2016
- Followed up with customers after sale completion to ensure satisfaction.
- Worked collaboratively within a team environment to meet organizational goals and objectives.
- Assisted customers with their inquiries and provided them with detailed information on products and services offered by the company.
- Demonstrated excellent communication skills when interacting with both internal staff members and external customers via phone or email.
Team Leader/Cook
Chick Fil A
Rocky Mount, NC
01.2001 - 08.2014
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Built long term relationships with customers. Always put their needs as top priority.
- Made customers orders at a timely manner.
- Counted safe when needed.
- Trained new employees how to prepare orders.
Teller Supervisor
Southern Bank & Trust
Nashville, NC
10.2021 - 2025
- Provided leadership and guidance to teller staff, ensuring compliance with bank policies and procedures.
- Facilitated communication between tellers and management regarding operational changes or updates.
- Confirmed correct signatures, dates and amounts on checks, preventing clerical mistakes.
- Conducted regular performance reviews with employees to ensure proper execution of duties and adherence to established policies.
- Ensured all cash drawers were balanced at the end of each shift according to bank policy.
- Resolved discrepancies with customer accounts to assist tellers and provide excellent customer service.
Education
Associate in Arts (A.A.) - Child Development: Program Summary
Edgecombe Community College
06.2013
High School Diploma - US
Southwest Edgecombe High School
Pinetops, NC01.2009
Skills
- Cash handling and management
- Sales and Cross-selling
- Teamwork and collaboration
- Customer service excellence
- Reliable and responsible
- Multitasking Abilities
- Excellent communication
Timeline
Teller Supervisor
Southern Bank & Trust
10.2021 - 2025
Title Clerk/HR Representative
Davenport Autopark
09.2017 - 10.2021
Cashier
Don Bullock Chevrolet
11.2016 - 09.2017
BDC Representative
Davenport Autopark
08.2014 - 11.2016
Team Leader/Cook
Chick Fil A
01.2001 - 08.2014
High School Diploma - US
Southwest Edgecombe High School
Associate in Arts (A.A.) - Child Development: Program Summary
Edgecombe Community College
Title Clerk
Davenport Autopark
2025 - Current