Christina Miller
M
Hope Mills,NC
Summary
Experienced portfolio manager with excellent client and project management skills. Action-oriented to communicate effectively with technology, executive and business audiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Transportation Coordinator
Vectrus
Camp Arifjon , Kuwait
02.2022 - Current
- Hours per week 72
- Report Directory to Director of Transportation
- Responsible movement, distribution and storage of materials and equipment.
- Technical advisor on all property managements issues for transportation department.
- Responsible for managing, monitoring and tracking property based on site location, type and usage
- Manage 13 hand receipts for Transportation directorate to include heavy equipment
- Maintain and update property records
- Supervise staff of 3 supply technicians
- Responsible for maintaining
- Inspect Property to ensure compliance with safety policy.
- Identify problem area and respond to mission requirements to perform task order duties.
- Plans and managed high dollar projects to include LOGCAP lifecycle project ( Replacement of all department heavy equipment.
- Work hands on with vendors, property, procurement, buyers and all departments to guarantee goals are met and missions are completed.
- Control resources, monitor staff proficiency and qualifications, monitor location and activity of assets, monitor flow of communication.
- Coordinate to ensure 100% accountability on government property and materials are maintained in accordance with government regulations.
- Convoy escorts as needed.
- Supervise non mission capable equipment uploads, ensure safety gear is enforced
- Customs documents as needed for inbound deliveries
- Track property movement for DRMO turn in.
- Completed lifecycle project of employee work stations.
- Ensure all departments have supplies needed to complete mission.
- Catalog heavy equipment for use of mission
- Created and Monitored classifications and replacement of MHE equipment.
Single Family Portfolio Manager
PRAGER PROPERTY MANAGEMENT
Raeford, NC
10.2018 - 02.2022
- Hours per week 40
- Portfolio Manager within established property management company, responsible for leading eight office and maintenance staff, conducting and supervising day to day business operations
- Developing, mentoring, leading, and training high performing, cohesive team of eight including leasing, customer service, maintenance personnel to maximize their engagement and minimize turnover
- Managing administrative tasks including processing of employee payroll, processing accounts payable, and vetting vendors
- Conducting property management tasks, including out processing tenants, collecting rent payments, and managing leasing to new tenants
- Managing budget restraints by minimizing outsourcing of maintenance, thus decreasing company spending and increasing profit margin
- Ensuring continuous support to largest military installation, its troops, and families by providing highest quality of living accommodations, maintenance, and community activities
- Managing 250 unique single-family homes, working with residents to ensure resident retention while having 100% rent collection record
- Providing superior customer service and communication to residents, thus increasing company revenue by ensuring resident retention as well as attracting new tenants- occupancy increased from 72% to 98% and was maintained during COVID-19 pandemic
- Maintains accountability of all vehicles, machinery, equipment, tools as well as accountability of furniture in apartments.
- Monthly billing and reconciliation of accounts
Assistant Property Manager
MORGANTON PLACE APARTMENTS
Fayetteville, NC
03.2017 - 10.2018
- Hours per week 40
- Prepared and maintained appropriate tenant lease files and collected rent payment
- Maintained and developed property and client database, as well as showed property to prospective tenants
- Monitored daily complaint log, process all maintenance requests and concerns as necessary
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight
- Ensured smooth running of community by overseeing all operations including maintenance, lease administration, budgeting
- Resolved disputes including payment demands, evictions, and deposit demands
- Conducted tenant credit checks, income qualification screening and vacancy anticipations
Manufactured Property Manager
ASHWOOD VILLAGE HOMES
Hopkinsville, KY
08.2010 - 03.2015
- Hours per week 40
- Property Manager within onsite property office responsible for leasing and managing 145 units and 48 onsite storage units
- Direct oversight of all operations, including weekly meetings with maintenance personnel, lease administration, budgeting, unit renovations, contracting with landscaping and snow removal services, vendor vetting and negotiations
- Worked with military affiliates, and directly with Fort Campbell Off post housing Rental Partnership Program to accommodate military members
- Conducting property management tasks including negotiating leases; collecting security deposits, collecting rent, enforcing late/violation fees, Eviction Process, Set outs, and Collection's procedures
- Attracted prospective tenants by advertising vacancies, obtaining referrals from current tenants, working hands on with RPP program, and explaining advantages of location and services
- Established Section 8 accommodation on property and executed section 8 inspection, recertification, and leases
- Upgraded property payment system by establishing use of check scanner, credit/debit online payments
- Upgraded property from utilizing Rent manager to Appfolio, inputting all resident files and information on presidential access level
- Conducted training for leasing and maintenance personnel, as well as affiliate property managers on daily use of Appfolio
- Managed complete remodel of 45 units, working directly with contractors to ensure remodel was complete and successfully
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
- Prepared specifications, solicited bids and approved subcontracts for building services
Property Manager
COLUMBUS VILLAGE
Tucson, AZ
03.2007 - 10.2009
- Hours per week 40
- Provided superior customer service and communication to prospects to enhance customer experience, keeping track of potential prospects in daily log
- Conducted inspection on models and available "market ready units” and communicated related maintenance service needs to Property Manager
- Conducted inventory tracking on units, and updated availability reports
- Processed prospective tenant applications for approval and followed up with applicants regarding status
- Assisted in monitoring renewals, conducting distributions of renewal notices, and follow-up updates on renewals
- Utilized Yardi/Rent manager system for tracking resident paperwork and information
- Maintained accurate monthly commission records on leases and renewals for bonus purposes.
Education
Program Manager - Project Management
Project Management Institute
06.2023
Real Estate
Real Estate Express
Georgia03.2023
Certificate: Associate Management -
Community Associate Institute
06.2021
Leadership of Fayetteville Class -
Greater Fayetteville Chamber
Fayetteville, NC06.2019
Fair Housing Grace Hill Certification -
Grace Hill
Fayetteville, NC2018
High School Diploma - undefined
Fitchburg High School
1998
Skills
- Effective Planning
- Administrative Leadership
- Deposits Management
- Dispute Handling
- Equipment Replacement
- Property Marketing
- Operating Cost Tracking
- Construction Project Oversight
- Property Auditing
- Program Management
- Capital Projects Management
- Property Management Software Understanding
Certification
SB Program FAR Acquisition Of Commercial Items Competition in Contracting Microsoft Excel Microsoft Powerpoint
Timeline
Transportation Coordinator
Vectrus
02.2022 - Current
Single Family Portfolio Manager
PRAGER PROPERTY MANAGEMENT
10.2018 - 02.2022
Assistant Property Manager
MORGANTON PLACE APARTMENTS
03.2017 - 10.2018
Manufactured Property Manager
ASHWOOD VILLAGE HOMES
08.2010 - 03.2015
Property Manager
COLUMBUS VILLAGE
03.2007 - 10.2009
Program Manager - Project Management
Project Management Institute
Real Estate
Real Estate Express
Certificate: Associate Management -
Community Associate Institute
Leadership of Fayetteville Class -
Greater Fayetteville Chamber
Fair Housing Grace Hill Certification -
Grace Hill
High School Diploma - undefined
Fitchburg High School
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