Optometry professional, prepared and highly capable in delivering comprehensive support for eye care services. Known for precise technical skills and ability to adapt to dynamic clinic environments. Team-oriented with strong focus on patient satisfaction and effective collaboration.
Overview
14
14
years of professional experience
Work History
Optometry Technician/ Dry Eye Technician
Family Vision Center
La Crosse
08.2019 - Current
Take patients back and prescreen their vision exams.
Special testing with the Macula, Optic Nerve, Visual fields.
Dilate the eyes and Optos retinal scan of eyes to see the internal health of the eyes.
Teach insertion and removal of contacts.
Answer phones and schedule eye exams and special tests. View the eyes in the slit lamp.
Treat patients face, and eyes with an Intense Pulse Light Therapy (IPL).
Treat patients face and dry eyes with Red Light to therapy.
Treat patients oil glands with a thermalflow machine.
Conducted preliminary eye examinations, capturing patient history and visual acuity measurements.
Managed patient scheduling and maintained accurate electronic health records.
Improved patient satisfaction by providing thorough pre-testing and efficient optical services.
Conducted pre-screening tests for glaucoma and macular degeneration, aiding early detection of eye conditions.
Performed pretesting tasks for optical patients such as non-contact tonometry and optical coherence tomography.
Increased accuracy in diagnostic results by maintaining clean and calibrated equipment.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Supported office administration tasks such as billing, coding, and maintaining electronic medical records for seamless patient care coordination.
Collected and documented patient medical information such as blood pressure and weight.
Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
Certified Hemodialysis Technician
Gundersen Health System
La Crosse
10.2017 - 01.2020
Set up/take down Gambro machines for patients needing dialysis
Perform cannulation/removing of needles from fistula/grafts, access tunnel catheters
Using sterile techniques to clean the area and apply new dressings on tunnel catheters
Order supplies for the unit/Put supplies away
Perform water cultures, AMI, and start water cycle for the day and throughout
Work fast pace during turnover of patients from AM to PM shifts
Provided in-patient care for many dialysis patients simultaneously focusing on providing clean, safe, and comfortable treatment environment.
Patient Care Tech/Health Unit Coordinator
Mayo Health System
Sparta
12.2015 - 02.2019
Answering multi-line phones, making appointments for patients, paging MDs
Help perform mobility assistance needs for patients on the hospital rehabilitation floor
Knowledge of medical procedures and medical terminology
Accu checks
Familiar and proficient with Word, Excel, and EPIC
Supported needs of many residents under long-term care.
Provided care for many-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
Sales Associate and Manager
Maurices
Tomah
08.2016 - 05.2017
Manage the store; support the co-workers/help with payroll
Help customers, good communication skills, staff scheduling
Counted the money, computer skills, count and utilized the cash register
Added/counted/discontinued inventory
Great communication skills with staff and customers
Delivered exceptional customer service by actively engaging with shoppers and addressing inquiries.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
Collaborated with team members to achieve monthly sales targets.
Certified Nursing Assistant
Rolling Hills Nursing Home
Sparta
01.2013 - 01.2015
Assist patients to the bathroom/change adult diapers/empty catheters/change ileostomy
Helped patients with meals/cut up food/thickened liquids
Perform tub/shower/bed bath to patients
Administrating medications
Transferring patients with 1-2 assist, hoyer lifts, Easy Stand, Sit to Stand
Assisted residents with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Maintained accurate patient records, ensuring compliance with health regulations.
Trained new staff on care protocols and best practices for resident support.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Implemented infection control protocols, minimizing spread of illnesses among patients and staff.