Christina Morse
New Hampton
Summary
With a proven track record at Scotia Technology, I excel in quality assurance and compliance with AS9100/ISO9001 standards. Skilled in root cause analysis and customer satisfaction, I leverage teamwork and effective communication to drive continuous improvement. Proficient in database management and inspection tools, ensuring precision and reliability in all processes. *Let go due to poor company sales - Reduction in Force.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Quality Specialist/Technician
ePropelled
Laconia
09.2025 - Current
- Conducts quality inspections on Incoming products, FAIs, in-process, final inspections to ensure compliance with specifications.
- Review and ensure compliance to internal and industry standards ISO9001/AS9100, ISO13485.
- Managed customer complaints, coordinated containment and investigations, ensuring effective resolutions to enhance customer satisfaction.
- Conducted root cause analysis using 5-Why methodology and CAPA processes to identify and address quality issues.
- Reviewed customer contracts and supplier data/certifications, controlled QMS/WI/procedural documentation to ensure traceability across manufacturing and quality processes.
- Achieved AS13100 and Sabre4 certifications to enhance quality assurance processes.
- Internal product/process audit, customer, supplier, 3rd party audit
- Utilized Microsoft Word, Excel, Outlook, and Teams for effective communication and documentation.
- Demonstrated dependability, honesty, and self-sufficiency in all work responsibilities.
Quality Specialist/Planner
Scotia Technology
07.2022 - 01.2025
- Managed non-conformance reports from creation to resolution, ensuring compliance with quality standards
- Root cause, CAPA, CI activities following any non-conformance events, leading to swift identification and mitigation of potential risks.
- Part inspection/measurement to blueprint and specifications
- AS9100/ISO9001 Aerospace standard
- Customer Purchase Order contract review; compliance
- Acted as the customer/supplier point of contact for complaints and issued RMA#s to facilitate returns.
- Ensured high levels of customer satisfaction through proactive communication
In-process Quality Inspector
Eptam Plastics
06.2020 - 06.2022
- First piece, in-process, final inspection
- Incoming purchased part/OSP inspection
- Use of OGP, comparator, height gauges, profilometer, calipers, micrometers, etc.
- Acceptance/rejection records; NCR creation
- Interdepartmental Teamwork
Label Coordinator
Viant Medical
12.2018 - 05.2020
- Generate medical labels for finished goods.
- Ensure lot traceability per customer requirements.
- Coordinate label production with daily dispatch list.
- MRB meeting/communication
- Printers: Zebra, Sato, Dymo
- Barcode scanners: Axicon, Micro-Scan
- Oracle, Excel, Word, Outlook,Labelview
Quality Inspector
Viant Medical
10.2016 - 12.2018
- 100% Medical, ISO9001, ISO13485
- Incoming purchase part and in-process inspections; mechanical/visual inspection
- Handle product to GMP, ESD, CME requirements
- Prioritize workload based on customer, CME, machine shop, pkg needs.
- Create NCRs
- Teamwork
- Training
- Basic hand tools, micro-view, height gage, microscope
Incoming Quality Inspector
Mack Molding
08.2006 - 09.2016
- Inspection incoming purchased parts
- In-process inspection
- Lead inspector for all medical product
- FDA, ISO9001, ISO 13485 standards, IPC-A-610
- Use of GMP, ESD, CME procedures
- Traceability and highly detailed records
- Create NCRs
- Teamwork in-house
- Customer/supplier relations
- Training
- FDA, supplier, customer Audits
- Class 3 medical line; testing and thru-hole solder PCB boards/components
- Basic hand tools, solder iron, microscope
- Inspected incoming materials to ensure compliance with quality specifications.
- Conducted visual and dimensional inspections on production components.
- Collaborated with suppliers to resolve quality issues and improve product standards.
Education
High School Diploma -
Hoosick Falls Central
Hoosick Falls, NY01-1990
Skills
- Proficient in record management
- Attention to detail
- Consistently meets deadlines
- Organized Multi-tasker
- Self-prioritization skills
- Reliable and punctual
- Collaborative team member
- Motivated to achieve
Certification
AS13100™A Quality Foundations (AESQ)
SABRe4.1 Essentials (SmallPeice Enterprise)
Hobbies and Interests
- Crafting and DIY Projects
- Woodworking and pyrography
- Reading
- Gardening
References
Charles Wheeler
General Manager
(603) 524-1274 Ext. 2201
cwheeler@laconiacountryclub.com
Amy Robbins
Controller/Business Administrator
(603) 524-1274 Ext. 2202
arobbins@laconiacountryclub.com
Kathleen Miller-Rhodes
Associate Director - Regulatory Lead
Eli Lily
518-791-9077
Kathleenjgates0@gmail.com
Timeline
Quality Specialist/Technician
ePropelled
09.2025 - Current
Quality Specialist/Planner
Scotia Technology
07.2022 - 01.2025
In-process Quality Inspector
Eptam Plastics
06.2020 - 06.2022
Label Coordinator
Viant Medical
12.2018 - 05.2020
Quality Inspector
Viant Medical
10.2016 - 12.2018
Incoming Quality Inspector
Mack Molding
08.2006 - 09.2016
High School Diploma -
Hoosick Falls Central