Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Christina Napolillo

Christina Napolillo

Boynton Beach,FL

Summary

Skilled hospitality professional with strong background in ensuring seamless guest experiences and maintaining high standards. Adept at team collaboration, adapting to changing needs, and delivering results. Expertise in customer service, inventory management, and maintaining cleanliness and safety protocols. Reliable, efficient, and focused on achieving operational excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Hostess

Sweetwater Bar and Grille
Boynton Beach, FL
11.2019 - 06.2020
  • Responsible for setting up server station at the beginning of every shift and the breakdown of it at the end of every shift
  • Inform customers about the day’s specials if there are any
  • Responsible for helping hostesses roll silverware
  • Responsible for proper knowledge of food and drink menu
  • Responsible for making tea and/or coffee drinks upon request
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Responsible for proper knowledge and use of POS system
  • Arrange table settings and maintain a tidy dining area
  • Responsible for conducting proper steps of service
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Provide customers with a fun and enjoyable dining experience
  • Run food when needed
  • Help the kitchen and bar prep for service (bar more often than other times)

Server/Bartender/Hostess

il Buco al Mare
Amagansett, NY
06.2021 - 10.2023
  • S Responsible for setting up server station at the beginning of every shift and the breakdown of it at the end of every shift
  • S Responsible for setting up dining room to standards of the restaurant before service begins
  • B Setting up the bar with dining set ups, all alcohol, wine, beer, soda stocked for every shift
  • Responsible for proper knowledge of food and drink menu
  • Responsible for making tea and/or coffee drinks upon request
  • Responsible for proper knowledge and use of POS system
  • S Arrange table settings and maintain a tidy dining area
  • B/S Conducting proper steps of service
  • Meet with restaurant staff to review changes on the menu and service specifications for reservations (e.g. parties or PPX visitors)
  • Responsible for wine knowledge of wines by the glass and by the bottle
  • B/S Proper wine knowledge (wine pairing with specific dishes)
  • H Calling unconfirmed reservations, greeting guests when they enter the restaurant, responsible for take out orders, responsible for managing reservations and allocating guests accordingly when seating

Surf Instructor (seasonal)

Loving Adventures (surf camp)
Montauk, NY
05.2023 - Current
  • I personally was responsible for driving instructors and carpooling from my house
  • Getting to the beach and tent 15 minutes before children were schedule to arrive
  • Greeting campers and parents upon arrival
  • Helping campers get into their wetsuits/applying sunscreen before day starts
  • Making sure the kiddos have a fun but safe time
  • Always keeping watching on everyone in and out of the water
  • Coaching kinds/pushing or riding back of the board while campers catch waves
  • Swimming out with campers that want to pass the break
  • Helping set up snack, making sure campers drink water, eat, and reapply sunscreen
  • When camp is over, responsible for bringing surfboards/equipment used to for camp back to the truck
  • Make sure beach is clean/no trash
  • Make sure all kids get back to their parents

Part Time Deck/Stew

Wylicat 2.0
Sag Harbor, NY
06.2022 - 09.2022

- Guest service - meals and bartending.

- Cabin service and detailing

- Polishing - glassware, flatware, silverware.

- Refrigerated drinks restocking

- Laundry - guest and crew

- Assisting with lines and fenders on deck.

- Cleaning the interior of the vessel.

- Run any errands the captain needs me to for stocking/preparing the boat

Freelance Stew

Sanctuary
West Palm Beach
03.2026 - 03.2026
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Daywork Deck Hand

Anemoi
Riviera Beach
03.2026 - 03.2026
  • Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
  • Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
  • Contributed to efficient operations by maintaining a clean and organized deck environment.
  • Communicated clearly, concisely and politely with passengers and crew members.
  • Followed safety protocols and procedures to prevent accidents.
  • Provided necessary support during docking maneuvers, contributing to successful berthing at various ports.
  • Responsible for attention to detail when cleaning and detailing the vessel

Education

Bachelor of Arts - Business

Florida Atlantic University
Boca Raton, FL
06.2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Detail Oriented
  • Videography and Photography
  • Watersports instructor (surf)

Certification

  • STCW (MPT) Training - (Feb 27th-March 3rd 2023)
  • PPI Intermediate Freediving Certification (Aug. 2020)

Timeline

Freelance Stew

Sanctuary
03.2026 - 03.2026

Daywork Deck Hand

Anemoi
03.2026 - 03.2026

Surf Instructor (seasonal)

Loving Adventures (surf camp)
05.2023 - Current

Part Time Deck/Stew

Wylicat 2.0
06.2022 - 09.2022

Server/Bartender/Hostess

il Buco al Mare
06.2021 - 10.2023

Server/Hostess

Sweetwater Bar and Grille
11.2019 - 06.2020

Bachelor of Arts - Business

Florida Atlantic University