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Christina Natalia Kurniawan
San Gabriel,CA
Summary
Banquet service professional prepared to deliver outstanding hospitality and support. Proven track record of executing events smoothly, enhancing guest experiences, and maintaining high standards of service. Reliable team player known for flexibility and effective communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Bartender
Levy-Crypto.com Arena
- Interact with customers, verify the customer's ages, take orders and process payment. Make suggestions based on customer taste and preferences. Prepare, serve liquor, mixed drinks, wine, beer and non-alcoholic drinks as ordered. Monitor guest flow in assigned bar to ensure prompt service for all guests. Maintain the bar and keeps it clean and organized. Restock and replenish bar inventory and supplies.
Suite Attendant
Levy-Crypto.com Arena
09.2019 - Current
- Provide proper menu selections and recommendations of menu items to clients during sporting/concerts events. Responsible for the entire set up and break down of assigned luxury suites. Distributed food/beverages and other products from the pantry to the suites and retrieve/return food/beverages and supplies to/from the kitchen. Delivered exceptionally friendly service. Ability to solve and handle the client's requests. Assist with various tasks.
Banquet Server
Patina Restaurant Group
12.2016 - Current
- Run food from the kitchen to banquet hall. Assist with food and table preparation before the events begins. Set up buffets with food presentation standards and practices, ensuring food handling performances. Serve alcoholic and non-alcoholic beverages. Clean up venue after events end and assist with food storage and close out tasks.
Cashier/Concession Worker
Sodexo US - Hollywood Bowl
04.2016 - 10.2017
- Provide great customer service. Interact with customer in a pleasant and professional manner. Assist with inventory counts before and end of shifts. Maintain accurate cash handling procedures at all times. Maintain safe working conditions and sanitary work areas.
Packer
The Palace
04.2012 - 12.2015
- Make sure the orders are prepared in a timely manner. Assist with preparing and packing food items. Gathering containers and organizing them for efficient delivery. Keep the register station stocked with all necessary supplies. Ensuring proper storage and handling of the package goods. Maintain a clean and organized work area.
Host/Server
Osaka Seafood Buffet
03.2011 - 03.2012
- Answering phone and schedule dining reservations for guests. Greet all customers in a welcoming manner. Inspect and maintain the dining facilities. Assist with setting tables and rearranging tables to accommodate larger parties. Provide customers with menus and answering any initial questions they may have. Record customer order into the POS System. Handle cash and credit card transactions. Confirm orders with chefs whenever clarification is requested.
Supervisor/Cashier
Mandarin Kitchen
09.2007 - 02.2011
- Manage daily operations including staffing, scheduling and inventory management. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Overseeing food preparation, presentation and storage to ensure compliance with food health and safety regulations. Provide excellent customer service. Ensure timely delivery of orders. Resolve customer complaints in a professional manner. Perform other related duties as required.
Education
Bachelor of Business - Accounting and Finance
Charles Sturt University
Sydney, Australia04.2002
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
CA Food Handler Certified
RBS (Responsible Beverage Service) Certified
Bartender/Mixologist Certified
Interests
Timeline
Suite Attendant
Levy-Crypto.com Arena
09.2019 - Current
Banquet Server
Patina Restaurant Group
12.2016 - Current
Cashier/Concession Worker
Sodexo US - Hollywood Bowl
04.2016 - 10.2017
Packer
The Palace
04.2012 - 12.2015
Host/Server
Osaka Seafood Buffet
03.2011 - 03.2012
Supervisor/Cashier
Mandarin Kitchen
09.2007 - 02.2011
Bartender
Levy-Crypto.com Arena
Bachelor of Business - Accounting and Finance
Charles Sturt University