Christina Nicholas
Mountain View,MO
Summary
Dedicated professional with strong multitasking and attention to detail. Proven ability to enhance guest experiences through exceptional service and collaboration.
Overview
5
5
years of professional experience
Work History
Waitress
Los Amigos Restaurant
Mountain View, MO
12.2021 - Current
- Delivered exceptional customer service in high-pressure environments, enhancing guest satisfaction.
- Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.
- Trained new staff on restaurant protocols and best practices to maintain service quality.
- Collaborated with kitchen staff to streamline order preparation and minimize wait times.
- Assisted in menu updates by providing feedback on customer preferences and dish performance.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Handled cash transactions accurately, ensuring transparency in financial processes.
- Developed rapport with regular customers, fostering loyalty and repeat business through personalized service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Elderly Caregiver
Southern Healthcare
West Plains, MO
04.2023 - 08.2023
- Provided compassionate assistance with daily living activities, enhancing client comfort and dignity.
- Assisted clients in medication management, promoting adherence to prescribed treatment regimens.
- Implemented safety protocols to ensure a secure living environment for all residents under care.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
Barista
Common Grounds Coffee Shop
Mountain View, MO
03.2021 - 12.2021
- Prepared and served high-quality beverages, ensuring consistency in taste and presentation.
- Operated espresso machines and brewing equipment efficiently, maintaining cleanliness and functionality.
- Trained new staff on coffee preparation techniques and customer service standards.
- Managed inventory levels, placing orders for supplies to ensure uninterrupted service.
- Developed positive relationships with customers, enhancing overall experience and satisfaction.
- Implemented new processes to streamline beverage preparation during peak hours, improving efficiency.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained regular and consistent attendance and punctuality.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Data Entry Intern
Nicholas Litigation Support Services
West Plains, MO
09.2020 - 03.2021
- Entered and maintained accurate data within case management systems.
- Conducted quality checks to ensure data integrity and compliance.
- Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
- Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
Education
High School Diploma -
West Plains High School
West Plains, MO05-2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Customer assistance
- Cash handling
- Time management skills
- Patience and empathy
- Work ethic and integrity
- Reliability and punctuality
- Cash register operation
- Cash handling expertise
- Product restocking
- Issue resolution
- ID verification
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Elderly Caregiver
Southern Healthcare
04.2023 - 08.2023
Waitress
Los Amigos Restaurant
12.2021 - Current
Barista
Common Grounds Coffee Shop
03.2021 - 12.2021
Data Entry Intern
Nicholas Litigation Support Services
09.2020 - 03.2021
High School Diploma -
West Plains High School