CHRISTINA OPARAH
Milwaukee
Summary
Compassionate professional with experience in providing comprehensive support to individuals and families in need. Skilled in crisis intervention, case management, and resource coordination.
Overview
7
7
years of professional experience
Work History
Crisis Worker
Northwest Counseling & Guidance Clinic
Siren, WI
05.2025 - Current
- Provided crisis intervention and support to individuals experiencing acute mental health challenges.
- Developed and implemented individualized safety plans tailored to client needs and circumstances.
- Conducted assessments to identify client needs, risks, and appropriate resources for support.
- Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
- Documented all client interactions and interventions.
Sojourner Advocate
Sojourner Family Peace Center
06.2022 - Current
- Collaborate with other Family Peace Center Staff to assist clients
- Crisis intervention and ensure all safety planning, community resources and legal
- Case management assistance needs are met, among others
- Microsoft office
- Help manage a high level of walk-in traffic by supporting the Lead Ambassador and meeting with walk-in clients at FPC as needed
- Data entry
- Complete intakes with clients to help identify individual needs
- Problem-solving and assist with the development of a personal action plan built
- Legal research on formal/ informal supports and community resources outlining goals and expectations
Senior Registration Specialist
Milwaukee Area Technical College
03.2021 - 06.2022
- Work with student academic records current computerized and archived copies
- Maintain records through data entry, word processing, file maintenance, and composing correspondence
- Working with students, staff, pathway offices, financial aid, and career and transfer offices
- Assists with maintenance of degree and program requirements by working closely with curriculum regarding changes and errors
Benefits Advocate
Milwaukee Center for Independence
02.2019 - 03.2021
- Screen clients to determine benefit eligibility for various programs such as Food Share, Title 19, SSI, SSDI, Badgercare, and Qualified Health Plans
- Responsible for scheduling all benefit eligibility appointments for consumers to the appropriate community offices
- The ability to establish and maintain constructive relationships, WHCG Winged Victory Project
- Initiates the collection and organization of all necessary documents from the consumer to forward to the appropriate community office
Education
Master of Science - Community Psychology
Alverno College
Milwaukee, WI05-2026
B.A. - Psychology
Alverno College
Milwaukee, WI12-2017
Skills
- Document review
- Client representation
- Data entry
- Mental health evaluations
- Resource navigation
- Community referrals
- Case management
- Referral coordination
- Active listening
Accomplishments
- Demonstrated understanding of the major perspectives in Community Psychology and their application within cultural, global, historic, and contemporary context.
- Demonstrated understanding of the core principles of Community Psychology.
- Developed critical thinking about complex issues in mental health with emphasis on competency-based assessment within a community context.
- Identified appropriate referrals for each patient's situation with attention given to preventive measures.
- Formulated an effective treatment plan while communicating the considerations to the appropriate individuals to influence policy.
- Developed strong understanding of the biological processes underlying human behavior.
- Researched and studied a variety of behavior patterns.
Timeline
Crisis Worker
Northwest Counseling & Guidance Clinic
05.2025 - Current
Sojourner Advocate
Sojourner Family Peace Center
06.2022 - Current
Senior Registration Specialist
Milwaukee Area Technical College
03.2021 - 06.2022
Benefits Advocate
Milwaukee Center for Independence
02.2019 - 03.2021
B.A. - Psychology
Alverno College
Master of Science - Community Psychology
Alverno College