Christina Orr
Webster,IA
Summary
Experienced leader with strong background in guiding teams, managing complex patient care, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Proactive with excellent problem-solving skills and attention to detail with a focus on quality patient care.
Overview
12
12
years of professional experience
Work History
Facility Administrator
Fresenius Medical Care NA
12.2024 - Current
- Mentored junior team members in best practices for facility administration, developing future leaders in the field.
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Minimized operational costs by efficiently managing budgets and reducing expenses.
- Established a culture of teamwork among staff members, fostering collaboration towards common goals.
- Conducted comprehensive audits of facilities to identify areas requiring corrective action or improvement initiatives.
- Maintained a safe working environment through regular safety inspections and adherence to compliance standards.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
Clinic Manager
Fresenius Medical Care
01.2024 - 12.2024
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Improved patient satisfaction through effective communication and compassionate care.
- Maintained a clean, safe environment for both patients and staff by enforcing strict adherence to infection control protocols.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
Charge Nurse II
Fresenius Medical Care
08.2022 - 01.2024
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
Outpatient RN 2
Fresenius Medical Care
06.2019 - 08.2022
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
Clinic Manager
Fresenius Medical Care
11.2014 - 06.2019
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Other dutites as described above
Outpatient RN
Fresenius Medical Care
09.2013 - 11.2014
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Other duties as described for outpatient RN 2
Education
Associate of Applied Science - Nursing
Des Moines Area Community College
Ankeny, IA12-2005
Skills
- Emergency preparedness
- Teamwork and collaboration
- Problem-solving
- Leadership skills
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Effective communication
- Adaptability and flexibility
- Delegation skills
- Self motivation
- Analytical thinking
Timeline
Facility Administrator
Fresenius Medical Care NA
12.2024 - Current
Clinic Manager
Fresenius Medical Care
01.2024 - 12.2024
Charge Nurse II
Fresenius Medical Care
08.2022 - 01.2024
Outpatient RN 2
Fresenius Medical Care
06.2019 - 08.2022
Clinic Manager
Fresenius Medical Care
11.2014 - 06.2019
Outpatient RN
Fresenius Medical Care
09.2013 - 11.2014
Associate of Applied Science - Nursing
Des Moines Area Community College
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