Christina Ortiz
Au Sable Forks,NY
Summary
Dynamic professional with a proven track record at Olympic Regional Development Authority, excelling in accounts payable and vendor invoice processing. Leveraged data entry expertise and exceptional interpersonal skills to streamline operations, enhance vendor relations, and support audit preparations. Demonstrating fiscal responsibility and meticulous attention to detail.
Overview
17
17
years of professional experience
Work History
Accounts Payable Clerk
Olympic Regional Development Authority
Lake Placid, NY
- I was the interim accounts payable person while and was out with an illness.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and suppliers
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
- Evaluated financial records to detect errors and discrepancies.
- Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
- Increased accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
Daycare Owner/Operator
Self-employeed
Au Sable Forks, NY
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
Business Owner
SoulShine Energy
Au Sable Forks, NY
05.2021 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
School Bus Driver
Ausable Valley Centl Schl Dst
Au Sable Forks, NY
10.2015 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
Bus Driver
ACAP
Au Sable Forks, NY
10.2014 - 11.2015
Ticket Sales Representative
Whiteface Mountain Ski Resort
Wilmington, NY
12.2009 - 03.2013
- Directed guests to nearby attractions and distributed information on upcoming special events as part of venue's marketing strategy.
- Stocked ticket sales counter with brochures, rack cards and other promotional materials for guest use.
- Communicated with team members and management to obtain current information on venue attractions and related logistics.
- Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.
Reservation Agent
Whiteface Mountain Ski Resort
Wilmington, NY
12.2007 - 03.2009
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
Education
Business
Orange County Community College
Middletown, NYDiploma -
Minisink Valley High School
Slate Hill, NYSkills
- Data Entry
- Accounts Payable
- Invoice Processing
- Vendor invoice processing
Timeline
Business Owner
SoulShine Energy
05.2021 - Current
School Bus Driver
Ausable Valley Centl Schl Dst
10.2015 - Current
Bus Driver
ACAP
10.2014 - 11.2015
Ticket Sales Representative
Whiteface Mountain Ski Resort
12.2009 - 03.2013
Reservation Agent
Whiteface Mountain Ski Resort
12.2007 - 03.2009
Accounts Payable Clerk
Olympic Regional Development Authority
Daycare Owner/Operator
Self-employeed
Business
Orange County Community College
Diploma -
Minisink Valley High School