Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Christina O'Sullivan

YUMA,Arizona

Summary

Manager with a proven track record at Charleys Famous Hamburgers, excelling in team leadership and customer service. Enhanced operational efficiency through effective inventory management and staff training, resulting in improved dining experiences. Skilled in decision-making and time management, fostering a high-performing team dedicated to quality and service excellence.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Bartender

Deanos Pub
San Diego, CA
10.2023 - Current
  • Crafted signature cocktails while ensuring compliance with health and safety regulations.
  • Provided exceptional customer service, enhancing guest experiences through attentive interaction.
  • Managed bar inventory, tracking supplies to maintain optimal stock levels and reduce waste.
  • Operated POS system for efficient order processing and accurate cash handling.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Barista

Bear Buns Bakery
San Diego, CA
08.2021 - 09.2023
  • Crafted high-quality coffee and tea beverages following standardized recipes.
  • Maintained clean and organized workstations to ensure efficiency and compliance with health standards.
  • Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
  • Operated espresso machines and other equipment proficiently, ensuring consistent beverage quality.
  • Trained new baristas on beverage preparation techniques and customer service protocols.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Manager

Charleys Famous Hamburgers
Lemon Grove, CA
12.2001 - 08.2021
  • Oversaw daily operations, ensuring adherence to quality and service standards.
  • Trained and mentored staff on food preparation and customer service protocols.
  • Implemented inventory management processes to minimize waste and optimize stock levels.
  • Coordinated team schedules to ensure adequate staffing during peak hours.
  • Analyzed customer feedback to enhance menu offerings and improve dining experience.
  • Developed training materials for new hires, promoting consistency in operational procedures.

Education

No Degree - Business Management

Univerisity of Phoenix
San Diego, CA

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Certification

RBS Certification

Server I.D 313530326

Renewal date: 7.26.27

Timeline

Bartender

Deanos Pub
10.2023 - Current

Barista

Bear Buns Bakery
08.2021 - 09.2023

Manager

Charleys Famous Hamburgers
12.2001 - 08.2021

No Degree - Business Management

Univerisity of Phoenix
Christina O'Sullivan