Christina Ovalle
Frazier Park,CA
Summary
Friendly and reliable cashier/customer service representative offering unmatched customer service and workplace focus. Keeping things running smoothly, and insuring customer satisfaction. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated to resolving issues, answering and customer questions and kindness.
Overview
7
7
years of professional experience
Work History
Cashier
Gorman Union 76 Station
Gorman, California
05.2014 - 09.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service.
Cashier/Customer Service Associate
Pick Your Part(LKQ)
Sun Valley, California
04.2013 - 09.2013
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, and sell warranties on select parts purchased.
- Answered questions regarding the crossover of parts from other year, make and models, that would also work to repair the customers vehicle.
- Checked out merchant/wholesale purchases.
Teller/Customer Service Representative
Antelope Valley Bank(division Of CB&T)
Frazier Park, California
06.2006 - 02.2007
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs on their daily banking transactions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer safety deposit boxes. And updated the customer signature cards to insure customer safety, and privacy on all accounts.
- Offered advice and assistance to customers, paying attention to special needs or wants, such as other types of accounts that could better serve their needs.
- Handled vendor/merchant transactions, and change orders.
Service Writer/Cashier
Camping World
Stevenson Ranch, California
06.2002 - 03.2006
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Presented different repair options to customers to help each person make appropriate choices, and informed customers on warranties they could purchase to insure their investments were protected long term.
- Logged work orders and change orders into database to track repair crews spiffs, service writers warranty commissions, and tag parts with customers name and worker order number.
- Consulted with customers to set and confirm appointments, as well as handle multi-lined phone system to insure no long wait times.
- Assisted bookkeeper when she was out of town with daily cash reconciliations, payroll, and any other task needed.
Cashier
Vallarta Supermarket
Reseda, California
11.2001 - 03.2002
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items.
- Restocked and organized merchandise in front lanes.
- Cashed customer payroll checks.
Education
High School Diploma -
Glendale High School
06.1995
Skills
- Inventory Stocking
- Customer Transactions
- Return and Exchange Processing
- Telephone Reception
- Work Task Prioritization
- Cash Register Operation
- Customer Relations
- Credits and Refunds
- Check Cashing
- Basic Math Functions
- Resolving Discrepancies
- Cooperative Attitude
- Coupon Redemption
Timeline
Cashier
Gorman Union 76 Station
05.2014 - 09.2015
Cashier/Customer Service Associate
Pick Your Part(LKQ)
04.2013 - 09.2013
Teller/Customer Service Representative
Antelope Valley Bank(division Of CB&T)
06.2006 - 02.2007
Service Writer/Cashier
Camping World
06.2002 - 03.2006
Cashier
Vallarta Supermarket
11.2001 - 03.2002
High School Diploma -
Glendale High School
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