Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Pagurko

Whitefield

Summary

I've had much experience with customer service and hospitality. Past work environments have taught me communication skills, the importance of accuracy, and tactics for resolving conflict. I would now like to take these skills out of the restaurant industry and bring them elsewhere; somewhere I can learn new skills that I am passionate about learning.

Overview

3
3
years of professional experience

Work History

Server/Waitress

Mulholland's Augusta House of Pancakes
Augusta
04.2024 - Current
  • Delivered food orders promptly and courteously.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Server/Waitress

Stacks Pancake Co.
Scarborough
12.2024 - 02.2025
  • Customer service and hospitality: greeted guests, answered questions about the menu and took orders accurately and efficiently.
  • Performed opening and closing duties, such as setting up the dining area and restocking supplies.
  • Assisted in training new servers.
  • Accurately recorded orders on a cash register and point-of-sale system.
  • Followed health safety guidelines when preparing and serving food products.

Crew Member

Jefferson Scoop
Jefferson
05.2022 - 06.2024
  • Cashier: Handled cash and card transactions accurately and efficiently.
  • Cleaning: thorough organization, as well as keeping a clean work environment.
  • Customer service: giving greetings and hospitality to each customer, while answering questions about the products served.
  • Prepared products: sundaes, milkshakes, and other frozen treats, according to customer specifications.
  • Organized and maintained inventory.

Education

High School Diploma -

Homeschooled
Whitefield, Maine
09-2024

Cony High School
Augusta, Maine
01-2024

Lincoln Academy
Newcastle, Maine
06-2023

Some College (No Degree) - Business

University of Southern Maine
Portland, ME

Skills

  • Cash handling
  • Customer service
  • Point-of-sale operation
  • Team collaboration
  • Inventory management
  • Food safety
  • Conflict resolution
  • Time management
  • Effective communication
  • Attention to detail

Timeline

Server/Waitress

Stacks Pancake Co.
12.2024 - 02.2025

Server/Waitress

Mulholland's Augusta House of Pancakes
04.2024 - Current

Crew Member

Jefferson Scoop
05.2022 - 06.2024

High School Diploma -

Homeschooled

Cony High School

Lincoln Academy

Some College (No Degree) - Business

University of Southern Maine

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