Christina Palomo
Bishop,CA
Summary
Dedicated professional with extensive experience in case management. Known for strong relationship-building, decision-making skills, and adapting to dynamic situations to ensure optimal outcomes.
Overview
22
22
years of professional experience
Work History
Case Manager
Wild Iris Family Counseling and Crisis Center
Bishop, CA
05.2019 - Current
- Mentored staff in case management best practices and effective communication techniques.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed training materials on crisis intervention techniques for team capacity building.
Case Manager
Inyo County Behavioral Health
Bishop, CA
06.2004 - 06.2017
- Executed comprehensive assessments to identify client needs and formulate customized service plans.
- Coordinated access to community resources and support services for clients and families.
- Facilitated individual and group counseling sessions to promote emotional well-being and foster coping strategies.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Education
Certificate - Health And Human Services
Cerro Coso Community College
Bishop, CA05-2004
Skills
- Bilingual Spanish/English
- Staff education and training
- Client relations
- Community engagement
- Culturally sensitive
- Case documentation
Timeline
Case Manager
Wild Iris Family Counseling and Crisis Center
05.2019 - Current
Case Manager
Inyo County Behavioral Health
06.2004 - 06.2017
Certificate - Health And Human Services
Cerro Coso Community College