Christina Paul
Bellevue,NE
Summary
Criminal Justice graduate with strong people skills and a friendly disposition. Excellent multi-tasking abilities which include strong management and administrative abilities, problem solving and excellent communication skills.
Overview
29
29
years of professional experience
Work History
General Manager
Bellevue Pet Adventures
Bellevue, NE
11.2023 - Current
- Oversaw daily operations of pet care services and facility management.
- Developed and implemented employee training programs for service excellence.
- Managed budgets and financial planning for sustainable business growth.
- Coordinated marketing strategies to promote pet services and events.
- Resolved customer inquiries and concerns to maintain positive experiences.
Special Projects Coordinator
Standard Heating and Air
LaVista, NE
07.2022 - 11.2023
- Managed service technicians' calendars and scheduled appointments to optimize service operations.
- Dispatched after-hours calls to on-call technicians, facilitating prompt response to urgent service needs.
- Handled incoming calls and scheduled service calls to ensure timely service delivery.
- Updated service agreements for accuracy and process payments
Licensed Claims Adjuster
Applied Underwriters Inc
Omaha, NE
03.2022 - 07.2022
- Evaluated insurance claims for accuracy and compliance with company guidelines.
- Collaborated with policyholders to gather necessary documentation and information.
- Determined coverage and Compensability
- Set and maintain accurate reserves
Human Resources Manager
Heartland Lawns
Omaha, NE
03.2020 - 03.2022
- Managed data entry and maintenance for HR cases to ensure accurate record-keeping
- Utilized Microsoft Office Suite for various administrative tasks
- Supported development and production of sales materials to enhance marketing efforts
Direct Support Professional
Ollie Webb
Omaha, NE
09.2019 - 03.2020
- Managed caseload of clients by coordinating services and support
- Planned and taught education classes
- Job coached in supported employment
- Provided job coaching for individuals in supported employment settings
- Cultivated strong relationships with community partners and families to enhance support networks
- Applied strong problem-solving skills to address and resolve challenges faced by individuals
Patient Care Supervisor/Veterinary Technician
Heartland Pet Hospital
Bellevue, NE
01.1998 - 08.2019
- Hire and train new employees
- Organized meetings, team building activities, and seminars to strengthen collaborations
- Oversaw inventory management for medical supplies and equipment usage.
- Daily patient care
- Assist the doctors with daily appointments and surgical procedures
- Front desk collaboration to help facilitate timely appointments and phone calls
Education
BA - Sociology
Bellevue University
Bellevue, NEAAS - Criminal Justice
Metropolitan Community College
Omaha, NEAAS - Veterinary Technology
Omaha College of Health Careers
Omaha, NESkills
- Leadership skills
- Problem Solver
- Detail-oriented
- Team Player
- Employee training
- Budget management
- Operations management
- Team building
- Conflict resolution
- Effective communication
- Time management
- Profit and loss
- Exceptional interpersonal communication
- Training and development
- Staff motivation
- Budget management
Timeline
General Manager
Bellevue Pet Adventures
11.2023 - Current
Special Projects Coordinator
Standard Heating and Air
07.2022 - 11.2023
Licensed Claims Adjuster
Applied Underwriters Inc
03.2022 - 07.2022
Human Resources Manager
Heartland Lawns
03.2020 - 03.2022
Direct Support Professional
Ollie Webb
09.2019 - 03.2020
Patient Care Supervisor/Veterinary Technician
Heartland Pet Hospital
01.1998 - 08.2019
BA - Sociology
Bellevue University
AAS - Criminal Justice
Metropolitan Community College
AAS - Veterinary Technology
Omaha College of Health Careers