Christina Pedano
Mammoth Spring,AR
Summary
Adept at document management and excelling in verbal communication, I significantly enhanced office efficiency at Hirsch Feed. Leveraging Microsoft applications proficiency and organizational skills, I streamlined records administration, contributing to a safer and more productive workplace. My proactive approach in insurance claims at Progressive Eye Center underscored my ability to expedite processes and improve customer satisfaction.
Overview
15
15
years of professional experience
Work History
Clerical Officer
Hirsch Feed
02.2021 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained employee files in accordance with company policies and legal requirements.
- Screened visitors and issued badges to maintain safety and security.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Check Out
NEA Clinic
11.2019 - 04.2021
- Followed departmental procedures and safety and sanitation policies.
- Delivered checked items to appropriate party.
- Reported safety or OSHA violations to supervisor.
- Performed deep cleaning tasks and special projects.
- Greeted customers and offered them assistance.
- Checked out patients and made sure billing codes where on Pt. records.
Insurance Claims Specialist
Progressive Eye Center
02.2010 - 01.2015
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Evaluated and settled complex insurance claims in strict timeframes.
- Followed up with customers on unresolved issues.
- Modified, updated and processed existing policies.
- Processed and recorded new policies and claims.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Verified client information by analyzing existing evidence on file.
- Prepared insurance claim forms or related documents and reviewed for completeness.
Education
BS In Education - Language Arts Teacher Education
ASU Jonesboro
Jonesboro, AR12.2006
Skills
- Document Management
- Report Preparation
- Calendar Management
- Organization and prioritization
- Verbal Communication
- Filing systems
- Documentation And Reporting
- File and records maintenance
- Microsoft applications proficiency
- Records administration
Timeline
Clerical Officer
Hirsch Feed
02.2021 - Current
Check Out
NEA Clinic
11.2019 - 04.2021
Insurance Claims Specialist
Progressive Eye Center
02.2010 - 01.2015
BS In Education - Language Arts Teacher Education
ASU Jonesboro
Similar Profiles
Jason JoynerJason Joyner
Parts Specialist at Hirsch Feed & Farm SupplyParts Specialist at Hirsch Feed & Farm Supply
James CruseJames Cruse
Parts Specialist at Hirsch Feed & Farm SupplyParts Specialist at Hirsch Feed & Farm Supply
Sofia SarastiSofia Sarasti
Server at Goldener Hirsch InnServer at Goldener Hirsch Inn
Rhonda MyersRhonda Myers
Manager of Operations for The Bounce House at Courtney and April SniderManager of Operations for The Bounce House at Courtney and April Snider
Scott SmithScott Smith
Suspension and Alignment Technician at Self-employeedSuspension and Alignment Technician at Self-employeed