Christina Perasic
USPS
Victorville,CA
13
years of professional experience
Dynamic professional with extensive experience at USPS and a proven track record in customer service and inventory control. Adept at problem-solving and team collaboration, consistently enhancing service quality and operational efficiency. Recognized for maintaining high standards under pressure while fostering positive customer engagement and driving sales performance.
Work History
Postal Clerk
7 Years 7 Months- Sorted incoming mail and parcels for accurate distribution to routes and service areas.
- Assisted customers with postage, package acceptance, and postal product selection.
- Operated point-of-sale systems to process transactions and maintain cash accuracy.
- Resolved routine customer inquiries regarding mailing services, tracking, and delivery options.
- Maintained postal records and updated service documentation with attention to accuracy.
- Followed USPS procedures for mail handling, security, and regulatory compliance.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Verified address information and resolved potential discrepancies or errors prior to shipment processing to reduce returned mail.
- Prepared mail for dispatch by labeling, bundling, and organizing outgoing shipments.
Assistant Store Manager
2 Years 5 Months- Supervised daily store operations, ensuring seamless customer service and consistent brand standards.
- Trained sales associates on product knowledge, selling techniques, and luxury client engagement.
- Monitored inventory levels, coordinated replenishment, and supported accurate stockroom organization.
- Assisted with scheduling, coverage planning, and task allocation to maintain efficient store workflow.
Assistant Store Manager
2 Years 10 Months- Resolved customer concerns promptly, preserving service quality and supporting repeat business.
- Executed opening and closing procedures, including cash handling and store security checks.
- Partnered with management to review sales performance, identify opportunities, and improve team execution.
- Managed visual merchandising presentations aligned with luxury retail guidelines and seasonal updates.
Education
High School Diploma
Skills
Problem-solving skills
Verbal/written communication
Team collaboration
Service oriented
Adaptability and flexibility
Customer service and engagement
Inventory control
Timeline
Postal Clerk
USPS
03.2019 - CurrentRead More
Assistant Store Manager
Swatch Group US
04.2016 - 09.2018Read More
Assistant Store Manager
Build A Bear Workshop Inc
05.2013 - 03.2016Read More
Fontana High School
High School Diploma
Read More