Christina Phillips
Chicago,IL
Summary
Bar service professional supporting Lead Bartender and Key Holder responsibilities through high-volume drink execution, inventory organization, and coaching teammates on routine service procedures. Strengthens bar performance by keeping stock aligned to guest demand, training teammates on pace and consistency, and sustaining calm service during rush periods. Brings the mix of guest handling, product knowledge, and shift coordination expected in lead-level bartending work.
Overview
5
5
years of professional experience
Work History
Lead Bartender and Key Holder
Budweiser Brickhouse Tavern
03.2022 - Current
- Achieved perfect score on a comprehensive beverage and cocktail audit, demonstrating attention to detail and adherence to industry standards.
- Successfully trained as Floor Manager and entrusted as a Key Holder, overseeing daily operations, staff management, and securing the premises.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
Bartender
Kingston Mines Blues Club
06.2021 - 03.2022
- Operated efficiently in high-volume and fast-paced setting to prepare drinks and serve customers
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Boosted bar profitability, training and mentoring team members on routine procedures and productivity strategies.
Education
Bachelor of Science - Elementary Education
Northern Illinois University
05-2019
Skills
- Attention to detail
- Upselling techniques
- Liquor, beer and wine knowledge
- Classic cocktails
- Cash handling
- New hire training and performance improvement
- Inventory control
- Shift supervision
- Conflict resolution
- Key holder operations
- Restaurant opening and closing procedures
- Performance coaching
- Complaint resolution
Accomplishments
- Trained each new employee on bartender and service protocols.
- Enhanced team productivity through morale-boosting incentives.
- Crafted new cocktails based on most popular liquor sales.
Timeline
Lead Bartender and Key Holder
Budweiser Brickhouse Tavern
03.2022 - Current
Bartender
Kingston Mines Blues Club
06.2021 - 03.2022
Bachelor of Science - Elementary Education
Northern Illinois University