Niya Morgensteren
San Marcos,TX
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
4
4
years of professional experience
Work History
Bartender Shift Manager
Blind Salamander Cantina
08.2023 - Current
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
Bartender
Industry
12.2022 - 08.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Industry
06.2020 - 11.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Arts - Advertising
Texas State University
San Marcos, TX05.2024
Skills
- POS System Operation
- Ordering Supplies
- Employee Coaching
- Menu Development
- Upselling Strategies
- Training and Development
- Time Management
- Problem Solving
- Conflict Resolution
- Beverage Knowledge
- Customer Service
- Team Leadership
- Cleanliness Standards
- Cash Handling
- Decision Making
- Adaptability and Flexibility
- Sales Techniques
- Quality Control
- Staff Supervision
- Interpersonal Skills
- Multitasking Abilities
- Payment Processing
- Beverage Preparation
- Food Running
- Menu Memorization
- Food Service
- Suggestive Selling
- Sales Expertise
- Cash Register Operation
- Liquor, Beer, and Wine Knowledge
- Engaging Personality
- Clear and Effective Communication
- Salesmanship
- Outgoing Personality
- Highly Reliable
- Wine and Liquor Knowledge
- Customer Service Expertise
- Responsible Alcohol Service
- Complex Problem-Solving
- Hospitality Service Expertise
- Creative Mixology
- Performance Improvement
- Order Management
- Professional Appearance
- Inventory
- New Hire Training
- Service-Oriented Mindset
- Dining Room Management
- Classic Cocktails
- Staff Management
- Relationship Building
- Employee Supervision
- Money Handling
- Strategic Planning
- Recruitment
- Critical Thinking
- Managing Reservations and Large Parties
- Coaching and Mentoring
- Employee Performance Evaluations
- Collaboration and Teamwork
Timeline
Bartender Shift Manager
Blind Salamander Cantina
08.2023 - Current
Bartender
Industry
12.2022 - 08.2023
Server
Industry
06.2020 - 11.2022
Bachelor of Arts - Advertising
Texas State University
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