CHRISTINA PICCIRILLO
Summary
Dynamic insurance leader with extensive agency management and insurance education experience. Successfully spearheaded operations and compliance, driving agency growth while developing innovative training programs for future professionals. Proven strength in team development and strategic business initiatives enhances organizational performance and community engagement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Insurance Licensing Instructor
AD BANKER
01.2025 - Current
- Delivered state-approved Property & Casualty pre-licensing education programs, equipping students with essential knowledge for licensing.
- Prepared aspiring insurance professionals for licensing success and career readiness through comprehensive instructional techniques.
- Delivered engaging lectures to diverse groups of students.
- Facilitated interactive discussions to enhance student understanding.
- Developed course materials for insurance licensing training programs.
Insurance Licensing Instructor
AGENCY CPR
01.2021 - Current
- Developed and facilitated engaging Property & Casualty, Life, and Health licensing courses to prepare candidates for certification.
- Provided coaching, mentorship, and exam preparation support to enhance readiness of future insurance professionals.
- Designed engaging course materials for insurance licensing programs.
- Facilitated interactive training sessions for diverse student groups.
- Assessed student understanding through quizzes and practical exercises.
Agency Owner & Exclusive Agent
THE PICCIRILLO AGENCY – ALLSTATE INSURANCE COMPANY
01.2017 - Current
- Lead a $4.5 million insurance agency with responsibility for strategic growth, profitability, operations, compliance, and customer retention.
- Directed agency operations across personal lines, commercial insurance, property & casualty, and life insurance products to ensure comprehensive service delivery.
- Recruited, trained, mentored, and developed sales and service professionals, enhancing team capabilities to meet performance and service goals.
- Implement operational procedures and compliance standards that support efficiency and sustainable growth.
- Oversee budgeting, payroll, financial reporting, accounts payable, and accounts receivable.
- Built community partnerships and local marketing initiatives, increasing brand visibility and strengthening market presence.
Evaluation Consultant
ALLSTATE INSURANCE COMPANY
01.2010 - 12.2017
- Developed claim resolution strategies and settlement recommendations to enhance decision-making processes.
- Evaluated complex casualty claims and litigation files to identify key risk factors and exposures.
- Acted as a subject matter expert in claims handling, risk assessment, and compliance.
- Delivered training and coaching to enhance claims quality and ensure operational consistency across teams.
Education
Bachelor of Arts - Psychology
Rutgers University
New Brunswick, NJSkills
- Agency operations and compliance
- Revenue growth strategies
- Insurance education and training
- Sales leadership and development
- Business development initiatives
- Team development and coaching
- Claims operations management
- Financial oversight and analysis
- Strategic planning and execution
- Risk management frameworks
- Customer retention strategies
- Leadership coaching and mentoring
Earlier Career
- Administrative Claims Manager
- Senior Claims Service Adjuster
- Claims Service Adjuster
- Senior Account Premium Specialist (Aetna U.S. Healthcare)
- Probation Officer (Superior Court of New Jersey)
Core Leadership Expertise
- Agency Operations
- Revenue Growth
- Insurance Education
- Sales Leadership
- Business Development
- Team Development
- Compliance Management
- Claims Operations
- Financial Oversight
- Strategic Planning
- Risk Management
- Customer Retention
- Leadership Coaching
Professional Highlights
- 20+ years of insurance leadership experience
- Owner and operator of a $4.5 million insurance agency
- Licensed Insurance Educator and Instructor
- Extensive expertise in claims, compliance, operations, and risk management
- Proven leader in team development, training, and professional mentoring
Certification
- Property and Casualty License
- Health and Life License
- Series 6 and Series 63
- Adjuster License
- Senior Claims Law Associate
Timeline
Insurance Licensing Instructor
AD BANKER
01.2025 - Current
Insurance Licensing Instructor
AGENCY CPR
01.2021 - Current
Agency Owner & Exclusive Agent
THE PICCIRILLO AGENCY – ALLSTATE INSURANCE COMPANY
01.2017 - Current
Evaluation Consultant
ALLSTATE INSURANCE COMPANY
01.2010 - 12.2017
Bachelor of Arts - Psychology
Rutgers University