Experienced Salon Manager with a strong background in customer service, team building, inventory management, and sales strategy. Skilled at supervising staff, resolving conflicts, and creating premium guest experiences that support salon growth.
Overview
14
14
years of professional experience
Work History
Salon Manager
JCPenney
Sedalia, Missouri
12.2012 - Current
Managed daily salon operations, including appointment scheduling, customer service, and staff supervision.
Trained and mentored team members to achieve optimal performance and meet challenging business targets.
Led regular team meetings to share salon updates and communicate sales goals.
Handled customer concerns and helped create premium salon experiences.
Supported stylists with guest service sales and product education.