CHRISTINA REVELES
Phoenix,Arizona
Summary
Customer-focused Leasing Consultant dedicated to enhancing resident experiences through effective prospect engagement and team leadership. Proven track record in managing high-volume interactions, addressing client concerns promptly, and maintaining organized office operations. Strong emphasis on relationship building and attention to detail ensures a welcoming environment for residents.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
Weidner Apartment Homes
Phoenix, USA
06.2025 - Current
- Guided prospective residents through apartment leasing process, delivering welcoming customer service that enhanced resident experience.
- Built strong relationships with prospective and current residents, promptly addressing questions and concerns to ensure satisfaction.
- Supported leasing goals by following up with prospects and fostering relationships through a service-focused approach that encouraged lease signings.
- Maintain accurate resident and prospect information while completing administrative and office responsibilities with attention to detail.
- Help maintain a clean, organized, and welcoming leasing office and community environment.
Shift Leader
Walgreens
Glendale, USA
11.2023 - 06.2025
- Oversaw daily operations, inventory management, task assignments, and customer service activities to ensure efficiency in a fast-paced environment.
- Responded to customer concerns promptly and professionally, using problem-solving skills to resolve issues.
- Facilitated communication of critical information between leadership and team members to enhance daily operational flow.
Front Desk Supervisor
Home2 Suites
Glendale, USA
05.2021 - 11.2023
- Managed high-volume guest interactions, ensuring seamless check-ins, check-outs, and effective resolution of requests and difficult situations.
- Managed front desk operations while delivering efficient, professional, and service-oriented guest experiences.
- Coached employees in resolving customer questions and problems, fostering a welcoming environment and enhancing guest satisfaction.
- Trained new employees on procedures, software systems, and customer service practices.
Retail Store Lead
Fanatics
Glendale, USA
05.2019 - 03.2021
- Trained and supervised sales associates in customer service and store policies to enhance team effectiveness.
- Communicated daily sales goals and motivated team to consistently achieve performance targets.
- Collaborated with management to develop promotional campaigns and execute special events.
Education
High School Diploma -
Independence High School
Glendale, Arizona05-2018
Skills
- Apartment Leasing
- Lease administration
- Property Operations
- Sales & Closing
- Lead Generation
- Prospect Follow-Up
- Property tours
- Unit inspection
- Resident Relations
- Customer Service
- Complaint Resolution
- Relationship Building
- Team Leadership
- Employee Training
- Problem Solving
- Attention to Detail
- Clear communication
Languages
English, Fluent
Timeline
Leasing Consultant
Weidner Apartment Homes
06.2025 - Current
Shift Leader
Walgreens
11.2023 - 06.2025
Front Desk Supervisor
Home2 Suites
05.2021 - 11.2023
Retail Store Lead
Fanatics
05.2019 - 03.2021
High School Diploma -
Independence High School