Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
2
2
years of professional experience
Work History
Manger
Freddys Frozen Custard And Steakburger
Saraland
06.2023 - Current
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Reviewed completed work to verify consistency, quality, and conformance.
Enhanced team morale and retention through recognition programs and career development opportunities.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Proposed or approved modifications to project plans.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Resolved customer inquiries and complaints requiring management-level escalation.
Trained employees on additional job positions to maintain coverage of roles.
Created and managed budgets for travel, training, and team-building activities.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Led a team of 18 employees, ensuring high productivity and excellent customer service.