Christina Rivera
Motivated and customer-focused professional with experience in personal training, restaurant shift management, and 5 years of business ownership.
Skilled in customer relations, daily operations, problem-solving, organizations, and maintaining high service standards.
Brings a strong understanding of health, fitness, client motivation, business responsibilities, and creating positive customer experiences.
Expert in motivating staff and promoting a positive, team-orientated work environment.
Seeking a fitness management position to contribute leadership, operational skills, and a passion for helping others achieve their fitness goals.
Work History
Owner
5 Years 7 Months-Managed daily business operations, including customer communication, order processing, and workflow organization.
-Built and maintained customer relationships through responsive service and attention to quality.
-Oversaw multiple business responsibilities independently while exceeding customer expectations and deadlines.
-Handled problem-solving and day-to-day business decisions.
-Managed customer inquiries and resolved issues professionally.
-Maintained quality standards and adapted business operations to meet changing customer needs.
-Managed all shipping and fulfillment operations, including preparing orders, purchasing shipping supplies, generating shipping labels, coordinating shipments, and ensuring timely delivery to customers.
-Managed business finances, bookkeeping, expense tracking, and budgeting.
-Oversaw purchasing and sourcing of supplies to maintain inventory and control costs.
-Developed and managed social media promotions to increase brand awareness and attract customers.
-Maintained and updated the company website, including product listings, content, and business information.
-Coordinated marketing activities across digital platforms to promote products and engage customers.
Shift Manager
1 Year 6 Months-Oversaw shift operations to help ensure efficient service and a positive customer experience.
-Coordinated team responsibilities and supported staff throughout each shift.
-Helped maintain cleanliness, organization, and operational standards.
-Addressed customer concerns and resolved service issues professionally.
-Managed competing priorities in a fast-paced environment.
-Supported smooth daily operations through communication, teamwork, and problem-solving.
-Calculated and distributed staff tips accurately at the end of each shift.
-Conducted inventory counts and monitored stock levels to maintain adequate supplies.
Personal Trainer
1 Year 2 Months-Worked with clients to support their individual fitness goals and exercise routines.
-Provided guidance on exercise technique, workout structure, and safe training practices.
-Built positive client relationships through motivation, communication, and accountability.
-Helped create a welcoming and encouraging fitness environment.
-Supported client engagement and satisfaction through individualized attention.