Christina Rodriguez
Indianapolis,United States
Summary
Manager with over 9 years of expertise in enhancing sales and streamlining store operations, utilizing strengths in training, motivation, and decision-making. Demonstrates a proven ability to boost customer satisfaction and profitability through strategic initiatives and effective team leadership. Committed to fostering a collaborative environment and achieving sustainable growth while optimizing resource allocation.
Overview
10
10
years of professional experience
Work History
EVS Supervisor
IU Methodist
Indianapolis, IN
09.2024 - Current
- Supervise EVS team to maintain high hygiene standards, ensuring compliance with regulations
- Collaborate with management to enhance daily functions, fostering a cohesive work environment
- Spearhead eco-friendly cleaning initiatives, reducing environmental impact while maintaining hospital hygiene
- Develop staff training programs for sustainable practices
- Performed regular inspections of areas serviced by EVS personnel to ensure quality standards are met.
- Verified each completed room against standard plans to maintain consistency.
- Streamline inventory management, minimizing waste and improving supply chain efficiency
- Foster interdepartmental synergy, enhancing overall hospital operations and creating a more cohesive work environment for improved patient care
General Manager
Trader Bucks Peddlers' Mall
Indianapolis
01.2021 - 04.2024
- Oversee daily store operations, enhancing efficiency and customer satisfaction
- Boost store sales and profitability through strategic policy and marketing initiatives
- Manage booth leasing, optimizing space utilization and rental income
- Spearheaded strategic initiatives to expand customer base and boost profitability, resulting in significant revenue growth and enhanced market position
- Optimized store operations and implemented targeted marketing programs, driving substantial increases in sales and customer retention rates
- Pioneered a flexible booth leasing model, offering spaces from $100 to $1700, attracting diverse vendors and maximizing store space utilization
Store Manager
Boost Mobile
01.2015 - 01.2020
- Lead in developing, training and managing assigned team
- Maintaining ultimate decision making responsibilities for evaluations, discipline and staffing (hiring, firing, promoting)
- Assist, inspire, and encourage all employees by motivating team to succeed
- Help drive sales goals to achieve weekly and monthly sales while maintaining payroll
- Interacted with over 100 customers daily to ensure high level on customer service
- Drove sales performance and team efficiency as Store Manager, consistently surpassing targets while optimizing payroll and fostering a customer-centric environment
- Cultivated a high-performing team through mentorship and motivation, empowering staff to excel in sales and customer service roles
Education
GED -
New Vistas High School & Adult Education
Portage, Indiana06-2015
Skills
- Multi-tasking
- Decision-making
- Leadership
- Organization
- Communication
- Motivation
- Customer Service
- Sales
- Team Management
- Training
Personal Information
Title: Manager
Achievements
- Achieved sales person of the year with last company
- Employee of the year (2022)
- Interacted with over 100 customers daily to ensure high level of customer service
- Help drive sales goals to achieve weekly and monthly sales while maintaining payroll
Timeline
EVS Supervisor
IU Methodist
09.2024 - Current
General Manager
Trader Bucks Peddlers' Mall
01.2021 - 04.2024
Store Manager
Boost Mobile
01.2015 - 01.2020
GED -
New Vistas High School & Adult Education