Christina Rodriguez
Kenneth City
Summary
Dynamic RN Unit Manager with a proven track record, excelling in care coordination and effective communication. Skilled in MatrixCare and passionate about patient education, I foster teamwork and enhance staff performance, ensuring high-quality patient care and satisfaction in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customer Service Representative
McDonald's
St. Petersburg
12.2024 - Current
- Provided knowledgeable assistance with menu inquiries and food selections.
- Processed customer orders efficiently at cash register.
- Maintained cleanliness and organization in dining and service areas.
- Resolved customer complaints with professionalism and empathy.
- Collaborated with team members during peak service hours to enhance efficiency.
- Stocked supplies to ensure availability for customer service needs.
- Remained calm under pressure while diffusing tense situations.
- Promoted high customer satisfaction through friendly service and problem resolution.
RN Staff Nurse
Gale Healthcare
Tampa
08.2022 - 10.2023
- Educated patients and families on health management and discharge instructions.
- Maintained accurate patient records and documentation in electronic systems.
- Supported infection control protocols to ensure a safe care environment.
- Assessed, monitored and documented patient vital signs, medical history and physical condition.
- Provided direct patient care, including administering medications and treatments according to physician orders.
- Responded quickly to medical emergencies such as cardiac arrest or trauma cases.
- Counseled patients on healthy lifestyle choices that can improve their overall wellbeing.
- Coordinated care with charge nurse and other staff through daily communication.
Staff Development Coordinator
Golfview Healthcare
St. Petersburg
04.2021 - 08.2022
- Spearheaded onboarding process for new employees, providing essential education and resources.
- Coordinated staff training sessions to address skill gaps and enhance knowledge.
- Facilitated performance evaluations to support ongoing staff development initiatives.
- Managed scheduling of training sessions, optimizing participation rates among employees.
- Collaborated with department heads to identify training needs aligned with organizational goals.
- Maintained comprehensive records of employee training progress and certifications for compliance.
- Partnered with external vendors to secure additional training resources when necessary.
- Served as mentor and coach for newly hired personnel, fostering professional growth.
RN Unit Manger
The Springs at Boca Ciega Bay
South Pasadena
08.2020 - 03.2021
- Provided direct patient care and support in daily activities.
- Collaborated with interdisciplinary teams to coordinate care plans.
- Educated patients and families on health management strategies.
- Assisted in training new nursing staff on protocols and procedures.
- Implemented infection control measures to ensure safety standards.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Supervised nursing staff to ensure quality patient care delivery.
- Coordinated patient admissions and discharge processes effectively.
- Facilitated communication between departments to enhance collaboration.
- Conducted performance evaluations to assess nursing staff competencies.
- Resolved patient and family concerns in a timely manner.
- Promoted a positive work environment through effective communication with staff members.
- Provided ongoing education opportunities for staff regarding changes in policies and procedures.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Participated in the recruitment, interviewing, selection, orientation of new employees.
- Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
- Conducted regular meetings with staff to discuss concerns or issues related to nursing practices.
- Facilitated communication between physicians, nurses, support services personnel.
RN Unit Manager
South Heritage Health and Rehab Center
St. Petersburg
03.2020 - 07.2020
- Administered medications following established protocols and patient care plans.
- Monitored patients' vital signs and reported changes to healthcare team.
- Developed and implemented training programs for new nurses.
- Supervised nursing staff to ensure quality patient care delivery.
- Coordinated patient admissions and discharge processes effectively.
- Facilitated communication between departments to enhance collaboration.
- Conducted performance evaluations to assess nursing staff competencies.
- Oversaw compliance with healthcare regulations and safety standards.
- Resolved patient and family concerns in a timely manner.
- Promoted a positive work environment through effective communication with staff members.
- Provided ongoing education opportunities for staff regarding changes in policies and procedures.
- Conducted regular meetings with staff to discuss concerns or issues related to nursing practices.
- Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
- Facilitated communication between physicians, nurses, support services personnel.
Home Health RN Case Manager
Suncoast Hospice
St. Petersburg
11.2017 - 03.2020
- Coordinated comprehensive care plans tailored to diverse patient needs.
- Managed medication administration and provided effective patient education.
- Conducted home visits to assess and monitor patient health status.
- Collaborated with interdisciplinary teams to enhance patient outcomes.
- Advocated for patients' needs within healthcare systems and services.
- Provided emotional support and counseling to patients and families.
- Performed case management functions, including referrals to community resources.
- Documented wound assessments and treatments in electronic health records accurately.
RN staff Nurse
Palms of Pasadena Hospital
South Pasadena
12.2016 - 11.2017
- Delivered direct patient care across diverse healthcare settings, ensuring safety and efficacy.
- Administered medications while monitoring patient responses to optimize treatment outcomes.
- Collaborated with interdisciplinary teams to develop and implement comprehensive care plans.
- Educated patients and families on health conditions and available treatment options.
- Managed patient documentation within electronic health record systems to ensure accuracy.
- Responded to emergencies with critical care interventions, enhancing patient outcomes.
- Assessed and documented patient vital signs, medical history, and physical conditions effectively.
LPN/RN Staff Nurse/Unit Manager
Palm Garden of Largo
Largo
07.2009 - 12.2016
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in daily living activities, ensuring patient comfort and dignity.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Maintained accurate patient records using electronic health record systems.
- Educated patients and families on health management and treatment options.
- Provided emotional support to patients and families during challenging times.
- Ensured compliance with safety protocols and infection control procedures.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Maintained a safe environment by following infection control policies and procedures.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Conducted regular rounds to assess the status of assigned patients.
- Educated patients on disease prevention and management strategies for their individual conditions.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Education
Associate of Science - Nursing
Rasmussen
Tampa, FL12-2014
Certificate of Technical Studies - Practical Nursing
Technical Education Center of Osceola
Kissimmee, FL12-1995
Skills
- MatrixCare and PointClickCare
- Abaqis and HealthSource
- Staff collaboration and teamwork
- Care coordination
- Effective communication
- Patient education
- Time management
- Problem solving
- End-of-life care
- Direct patient care
- Infection control
Certification
- Registered Nurse
- Basic Life Support
Timeline
Customer Service Representative
McDonald's
12.2024 - Current
RN Staff Nurse
Gale Healthcare
08.2022 - 10.2023
Staff Development Coordinator
Golfview Healthcare
04.2021 - 08.2022
RN Unit Manger
The Springs at Boca Ciega Bay
08.2020 - 03.2021
RN Unit Manager
South Heritage Health and Rehab Center
03.2020 - 07.2020
Home Health RN Case Manager
Suncoast Hospice
11.2017 - 03.2020
RN staff Nurse
Palms of Pasadena Hospital
12.2016 - 11.2017
LPN/RN Staff Nurse/Unit Manager
Palm Garden of Largo
07.2009 - 12.2016
Associate of Science - Nursing
Rasmussen
Certificate of Technical Studies - Practical Nursing
Technical Education Center of Osceola
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