Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Referral Coordinator
Concentra Medical
Valencia, California
10.2018 - Current
Coordinated with external agencies to ensure timely processing of referrals.
Processes referrals requests and authorizations while working closely with physicians,employers and payor
Customer service with needs of the patients to achieve top priority with a positive impact on quality of care to the injured worker
Multi task on a daily to meet production
Handles looks over 8 centers
Medical Records Specialist
Team Health aka Inpatient Consultants Healthcare
North Hollywood, California
03.2013 - 02.2016
Performed data entry into electronic health record systems
Completion of assigned projects in a timely manner
Trained the medical record representatives in submitting medical records to the instances for audits and denials
Reviewed medical record documentation from physicians for accuracy and compliance regulations for audits and billing
Identified discrepancies between paper and electronic records.