Christina Rooney
Reno,NV
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
16
16
years of professional experience
1
1
Certification
Work History
server
Flowing Tide Pub
Reno, Nevada
08.2022 - Current
- Handled cash transactions and processed payments swiftly.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Delivered exceptional customer service in a fast-paced pub environment.
- Managed food and drink orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation.
Server/Head Bartender
Macaroni Grill
Reno, Nevada
02.2018 - 04.2021
- Provided excellent customer service to enhance guest dining experiences.
- Assisted in training new servers on restaurant procedures and menu items.
- Managed food and drink orders efficiently for timely delivery to tables.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Managed daily bar operations and ensured compliance with health and safety regulations.
- Developed innovative cocktail recipes to enhance menu offerings and customer experience.
Childcare Teacher
A bug in A rug LC
Reno, Nevada
10.2009 - 03.2015
- Developed engaging lesson plans for diverse age groups and learning styles.
- Fostered a nurturing environment that encouraged emotional and social development.
- Monitored classroom behavior and guided children in conflict resolution techniques.
- Maintained a safe, clean, and organized classroom space conducive to learning.
- Collaborated with colleagues to create a cohesive curriculum aligned with educational standards.
- Encouraged creativity through art projects, imaginative play and music activities.
Education
GED -
Washoe High
Reno, NV07-2008
Skills
- Cash handling
- POS operation
- Food service
- Cocktail creation
- Order accuracy
- Customer relationship management
- Team leadership
- Problem solving
- Payment processing
- Training and mentoring
- Customer service
- Lesson planning
Certification
- Cpr/First-Aide certified
- Med-Tech certified
- Alcohol Awarness
Timeline
server
Flowing Tide Pub
08.2022 - Current
Server/Head Bartender
Macaroni Grill
02.2018 - 04.2021
Childcare Teacher
A bug in A rug LC
10.2009 - 03.2015
GED -
Washoe High
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