CHRISTINA ROSS
Registered Nurse
Westerville,OH
Summary
Experienced and dedicated Registered Nurse with an impressive 37 years of experience in the healthcare industry. Proven expertise in providing exceptional bedside nursing and delivering top-tier patient care for over 30 years. Skilled in managing and coordinating members care as a Care Coordinator Pre-certification nurse for the past 7 years, serving as a liaison between members and their insurance plans. Known for being dependable and highly knowledgeable in the medical field, with a keen attention to detail and a patient-first mentality. Energetic prior auth reviewer dedicated to efficient and effective collaboration between care teams, members and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator - Precertification Nurse
05.2017 - 01.2024
- Performed clinical reviews of authorization requests to determine medical appropriateness of care in accordance with regulatory guidelines and criteria
- Researched procedures in question of medical necessity and presented findings in writing to the Chief Medical Officer
- Communicated verbally or in writing denial of services to patients with empathy and care.
Charge Nurse
03.2006 - 02.2017
- Inpatient Orthopedic Surgery
Staff Nurse
05.2005 - 03.2006
- Ambulatory Surgery Center
Staff Nurse
06.2004 - 05.2005
- Intensive Care Stepdown Surgery
Charge Nurse
06.1987 - 03.2004
- Post Anesthesia Care Unit, Surgical Trauma Intermediate Care Unit, Patient Family Centered Care Unit, General Medical Unit
Education
Diploma of Nursing -
Mount Carmel School of Nursing
Columbus, OH06.1987
Skills
- Adaptability with everchanging technology
- Time management and organization
- Multitasking ability
- compliance with all state and federal regulations and guidelines
- Patient Outreach and Follow-Up
- Verbal and written communication
- Multi-Line Telephone Systems
- Gathering Information from Patients
- Documenting and Recording Information
- Case Management
- Regulatory Compliance
- Patient Confidentiality and Data Security
- Interdepartmental Collaboration
- Interdisciplinary Collaboration
- Medical insurance
- Leadership roles (mentor, preceptor, charge nurse)
- Critical thinking and decision making
- Patient focused care
- Interpreting physician orders
- Caring and Empathetic
- Reliability and Dedication
- Heartsaver CPR AED
- Punctual and Hardworking
- Medical Terminology
- Patient Education
Certification
- Basic Life Support (BLS) Certification
- Advanced Cardiac Life Support (ACLS) Certification
- Trauma Certified Registered Nurse (TCRN)
- Certified Medical-Surgical Registered Nurse
- CPR, AED & First Aid Certified
Locations
- Columbus, OH
- Dublin, OH
- New Albany, OH
Timeline
Patient Care Coordinator - Precertification Nurse
05.2017 - 01.2024
Charge Nurse
03.2006 - 02.2017
Staff Nurse
05.2005 - 03.2006
Staff Nurse
06.2004 - 05.2005
Charge Nurse
06.1987 - 03.2004
Diploma of Nursing -
Mount Carmel School of Nursing
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