Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Korrine M. Caceres

Perth Amboy,New Jersey

Summary

Knowledgeable manager with background in patient care coordination and track record of optimizing patient flow and satisfaction. Successfully managed patient schedules and facilitated communication between healthcare providers and patients. Demonstrated ability to handle administrative duties and patient inquiries with empathy and efficiency.

Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.

Energetic Patient Care coordinator dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions.

Overview

9
9
years of professional experience

Work History

Patient Care Coordinator

Laser Away
07.2024 - Current
  • Schedule appointments with warm leads, conduct consultations and describe LaserAway’s treatments
  • Build rapport with potential patients, explain product and service capabilities, overcome objections, and prepare financing contracts with lenders like Care Credit
  • Introduce new products and services to existing accounts
  • Upsell additional products and services to ensure continued client engagement
  • Check patients in/out, ensure a positive experience, and maintain a clean and professional clinic
  • Restock inventory, light cleaning, assist clinicians with room turnover and uphold brand standards
  • Greet patients warmly, offer beverages, and ensure a welcoming atmosphere

Housekeeping Supervisor

EJ Solutions
06.2024 - 07.2024
  • Train housekeepers on cleaning and maintenance tasks
  • Oversee staff on a daily basis
  • Check rooms and common areas, including stairways and lounge areas, for cleanliness
  • Schedule shifts and arrange for replacements in cases of absence
  • Establish and educate staff on cleanliness, tidiness, and hygiene standards
  • Motivate team members and resolve any issues that occur on the job
  • Respond to customer complaints and special requests
  • Monitor and replenish cleaning products stock including floor cleaner, bleach, and rubber gloves
  • Participate in large cleaning projects as required
  • Ensure compliance with safety and sanitation policies in all areas

Sales Manager - Key Holder

Prachi’s LLC/Talk4Less/GB Group INC - Cricket Wireless
04.2016 - 06.2024
  • Responsible for sales, strategy, and support of Cricket products for clients
  • Regularly served as a leader to a team of customer service representatives
  • Assisted in the sourcing, selection, and hiring of personnel
  • Technical experience in Adobe Photoshop, Final Cut Pro, Illustrator, iMovie, Gimp, Office 365, Android, Apple Products, Phones, Tablets and Bluetooth devices
  • Handled all customer inquiries, complaints, or service concerns with the ability to build productive relationships, resolve complex issues, and win customer loyalty to Cricket
  • Developed and executed sales and marketing
  • -Implemented marketing strategies that increased sales by 50%
  • -Planned and executed sales strategies to more accurately reach target consumers
  • -Aligned key solutions for clients, brand campaigns, and strategic growth plans
  • Provided clients with proper education and demonstration of the Cricket Products that best tailored to their needs
  • Ensured clients received the best possible experience during each interaction
  • Managed the proper handling and disposal of private information

Education

AA -

HUDSON COUNTY COMMUNITY COLLEGE
Jersey City, NJ
05.2018

Associate of Liberal Arts -

Middlesex County Vocational and Technical High School (MCVTS School of the Arts)
East Brunswick, NJ
06.2015

Skills

  • Proficient in Technology
  • Office organization
  • Natural Salesperson
  • Resolved software issues
  • Communication Skills
  • Passionate & Charismatic
  • Able to quickly grasp new concepts
  • Adaptability
  • Database coordination
  • Organizational standards
  • Patient satisfaction
  • Team Player

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Patient Care Coordinator

Laser Away
07.2024 - Current

Housekeeping Supervisor

EJ Solutions
06.2024 - 07.2024

Sales Manager - Key Holder

Prachi’s LLC/Talk4Less/GB Group INC - Cricket Wireless
04.2016 - 06.2024

Associate of Liberal Arts -

Middlesex County Vocational and Technical High School (MCVTS School of the Arts)

AA -

HUDSON COUNTY COMMUNITY COLLEGE
Korrine M. Caceres