Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Christina Saldana

San Antonio,TX

Summary

Responsible and motivated professional ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Health Insurance Broker

Clearlink
San Antonio, TX
09.2023 - Current
  • Developed long-term relationships with customers by providing personalized service and advice.
  • Identified needs of customers promptly and efficiently.
  • Assisted clients in selecting appropriate coverage options for their needs.
  • Maintained updated knowledge through continuing education and advanced training.
  • Resolved issues related to internet access and connectivity.
  • Managed user accounts and passwords on various websites used by the organization.

Independent Contractor

Arise Platform -Turbotax
San Antonio, TX
12.2022 - 04.2023
  • Maintained current knowledge of changes in taxation rules and regulations through continuing education and professional development courses.
  • Organized files containing source documents used in the preparation of tax returns.
  • Resolved customer inquiries related to software applications, hardware issues, operating systems, and network connectivity.
  • Diagnosed and troubleshot computer problems for customers by using remote access tools.
  • Tested system performance after installation or configuration changes were made.

Education

Google IT Support Certification - Information Technology

Coursera
San Antonio, TX
10.2023

ITIL Certification - IT Foundations

ACI Learning
San Antonio
06.2021

Diploma - Medical Insurance Billing

Kaplan Career Institute
San Antonio, TX
03.2008

Skills

  • Compliance Requirements
  • Insurance Sales Strategy
  • Customer Needs Assessment
  • Remote Technical Support
  • System Configuration
  • Technical Troubleshooting
  • Microsoft Windows and Office

Certification

  • General Lines Life/Health License

References

References available upon request.

Timeline

Health Insurance Broker

Clearlink
09.2023 - Current

Independent Contractor

Arise Platform -Turbotax
12.2022 - 04.2023

Google IT Support Certification - Information Technology

Coursera

ITIL Certification - IT Foundations

ACI Learning

Diploma - Medical Insurance Billing

Kaplan Career Institute

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Christina Saldana