CHRISTINA SAMIDURAI
Lagrange
Summary
Hardworking, detail oriented, eager to learn. Resourceful and results driven with willingness to learn more effective ways to meet company needs. Reliable worker with great time management and computer skills.
Overview
5
5
years of professional experience
Work History
Patient Access Coordinator
Optum
Bangor
07.2024 - Current
- Rounded with staff monthly to provide feedback and training.
- Answered incoming calls, responded to inquiries, resolved patient complaints and provided assistance.
- Completed multiple reports, quality checks, and supported staff as needed.
- Verified insurance eligibility and ensured coverage of services to be provided.
Registration Representative
Optum
Bangor
07.2022 - 07.2024
- Entered demographic data into multiple systems accurately and efficiently.
- Utilized effective communication skills to explain policy changes to patients and their families.
- Adhered to hospital policies and procedures when registering patients for services.
- Processed payments from patients for services rendered using cash registers or point-of-sale terminals.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Resolved discrepancies in patient data through effective problem-solving techniques.
Housekeeper
Northern Lights Mayo
Dover-Foxcroft
01.2021 - 07.2022
- Followed infection control and universal procedures, maintaining sanitary environment.
- Managed facility inventories by restocking cleaning solutions and linens.
- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
- Exercised great attention to detail when inspecting areas for dirt or stains before cleaning.
Education
Associate In Theology - Biblical Studies
Faith Bible College International
Charleston05.2019
Skills
- Computer Database Coordination
- Payment Processing
- Registration Documents
- HIPAA Procedures
- Focused Observation
- Time Management
- Attention to detail
- Report generation
References
Addison Smith, Faculty Manager, Northern Light Mayo, (207) 564-8401, asmithjr@northernlight.org
Timeline
Patient Access Coordinator
Optum
07.2024 - Current
Registration Representative
Optum
07.2022 - 07.2024
Housekeeper
Northern Lights Mayo
01.2021 - 07.2022
Associate In Theology - Biblical Studies
Faith Bible College International