Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Christina Sanchez
San Benito,TX
Work Preference
Summary
Bilingual customer service professional excelling in fast-paced environments, known for strong multitasking and attention to detail. Proven ability to resolve issues promptly, ensuring high levels of customer satisfaction.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Waitress
Calacas
San Benito, TX
04.2023 - Current
- Provided exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery and accuracy of orders.
- Trained new team members on menu items, service protocols, and customer engagement techniques.
- Managed multiple tables efficiently, prioritizing guest needs and maintaining satisfaction levels.
- Maintained cleanliness and organization of dining area to meet health standards consistently.
Dual CSR-PWT
Maximus
Brownsville, TX
09.2015 - 04.2026
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Inbound customer service calls for HealthCare Marketplace Insurance.
- Filled out new applications, process applications and updated applications.
- Utilize standard technology such as telephone, email and web browser to complete
work task. - Compare and Enroll beneficiaries in Medicare Drug Plans and Medicare Advantage Plans.
- Answer questions on beneficiaries premium bills
Waitress/Cashier Team Lead
SB Wings
San Benito, TX
11.2017 - 02.2020
- Take orders and serve food and beverages to patrons at tables in dining establishment. Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Responsible for making schedule for employees every week.
- Boss assistant, made sure all employees attended to their duties while boss was not at the restaurant.
- Answered any questions and concerns from patrons.
- Managed cash register operations, handling transactions efficiently and accurately.
Home Care Provider
Texas Visiting Nurse Service LTD.
Harlingen, TX
03.2013 - 09.2015
- Provided personal care and assistance to clients, ensuring comfort and safety in daily activities.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted clients with medication management, promoting adherence and understanding of prescribed regimens.
- Assisted patients with dressing, grooming and feeding needs, daily chores.
Medical Assistant/Receptionist
Holistic Optimal Health
Harlingen, TX
03.2013 - 04.2013
- Managed patient scheduling and appointments to optimize clinic efficiency.
- Assisted healthcare providers with patient intake and medical history documentation.
- Coordinated communication between patients and healthcare team to enhance care delivery.
- Maintained accurate electronic health records using EMR systems for improved data accessibility.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
Education
High School Diploma -
San Benito High School
San Benito, TX06-2007
Patient Care Technician -
Valley Grande Institute
Weslaco, TX01-2018
Medical Assistant -
Southern Careers Institute
TX11-2012
Skills
- Customer service
- Strong multitasking
- Dependability
- Team collaboration
- Bilingual
- Active Listening
- Critical thinking and Problem Solving
- Conflict resolution
- Patience
- Adaptability
- Leadership
- Oral and written communication skills
Certification
Phlebotomy Technician
ECG Technician
CNA
CPR
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Waitress
Calacas
04.2023 - Current
Waitress/Cashier Team Lead
SB Wings
11.2017 - 02.2020
Dual CSR-PWT
Maximus
09.2015 - 04.2026
Home Care Provider
Texas Visiting Nurse Service LTD.
03.2013 - 09.2015
Medical Assistant/Receptionist
Holistic Optimal Health
03.2013 - 04.2013
Patient Care Technician -
Valley Grande Institute
High School Diploma -
San Benito High School
Medical Assistant -
Southern Careers Institute