Customer Service Representative
Arise International
Houston, TX
01.2025 - Current
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Surpassed sales goals through implementation of successful marketing strategies.
- Oversaw warranty counseling process to manage expense controls.
- Took special orders in person and over telephone, generating additional revenue every month.
- Developed strong customer relationships to encourage repeat business.
- Resolved customer complaints promptly and efficiently.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Strengthened customer retention by offering discount options.
- Updated system with order specifics and customer details, preferences, and billing information.
