Christina Schultz
Isanti,MN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Transportation Booker
UCare Minnesota
Minneapolis
09.2023 - 03.2024
- Book/find transportation for members to take them to and from their appointments
- Worked with DHS, state insurance
Member Solutions Specialist
Members Cooperative Credit Union
Isanti, MN
02.2019 - 03.2023
- Call center: Inbound/outbound calls, high call volume, assist members with over the phone transfers, account questions, transactions
- Assist non-members with payments
- Worked w/members on payments X amount days past due
- Office duties, faxes, emails, chats, problem solve, online banking issues, bill pay, wires
- Worked with FISERV DNA, Microsoft, outlook, teams, coconut (scheduler)
Teller Supervisor
Village Bank
Blaine, MN
04.2018 - 12.2018
- Over seen tellers, audit their boxes, did the scheduled, approved time off, worked in ADP, Hiring/letting go, helped customers, ATM, ordered money, handled money
- Office duties, faxes, emails, chats, wires.
Paraprofessional/lunchroom Supervisor
Cambridge-Isanti School District
Cambridge, MN
02.2009 - 04.2018
- Worked in special education
- Helped kids with their work, De-escalation
- Worked in the lunchroom
Co-Owner
Schultz Trucking
Isanti, MN
10.2005 - 02.2009
- All office work faxes, outbound calls, filed all bill of lading/invoice, entered everything into the computer, Quickbooks/spreadsheet format, ordered supplies
- Organized
Member Services Representative
Minnco Credit Union
Cambridge, MN
08.2001 - 12.2008
- Helped members with transactions, handled money, ATM, coin machine, customer service, processed loans, cashiers checks, Visa payments
Education
High School -
Skills
- Phone etiquette
- Computer skills
- Organizational skills
- Typing
- Customer service
- Cash handling
- Cash register
- QuickBooks
- Data collection
- Data entry
- Clerical experience
- Administrative experience
- Special education
- Cold Calling
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Communication skills
Work Authorization
Authorized to work in the US for any employer
Timeline
Transportation Booker
UCare Minnesota
09.2023 - 03.2024
Member Solutions Specialist
Members Cooperative Credit Union
02.2019 - 03.2023
Teller Supervisor
Village Bank
04.2018 - 12.2018
Paraprofessional/lunchroom Supervisor
Cambridge-Isanti School District
02.2009 - 04.2018
Co-Owner
Schultz Trucking
10.2005 - 02.2009
Member Services Representative
Minnco Credit Union
08.2001 - 12.2008
High School -
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