CATHERINE GENNA
Fort Lauderdale,United States
Summary
Hardworking Transportation Security Officer with focused mindset and in-depth understanding of security protocols. First-rate skills in organizing and prioritizing tasks, as well as maintaining open communication and managing conflicts effectively.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Department of Homeland Security TSA
Miami, United States
09.2004 - 08.2023
- -Provide security and protection of air travelers at airports in a courteous and professional manner
- -Operation of various screening equipment and technology to identify dangerous objects in baggage, cargo, on passengers, and preventing those objects from being transported onto aircraft
- -Performing searches and screening, to include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs
- -Controlling terminal entry and exit points.-Interacting with the public, giving directions and responding to inquiries
- -Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations
- -Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches
- -Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.
Medical Transcriptionist
Baptist Health South Florida-Miami
Miami, United States
04.1998 - 08.2004
- -Primary responsibility to transcribe audio recordings of medical dictation into written documents via use of specialized equipment and software to ensure accurate and timely transcription
- -Review and edit transcription for accuracy and completeness
- Responsible for maintaining integrity of patient records and supporting effective communication among healthcare professionals
- -Typing skills required being able to type accurately at 75 wpm or higher with a maximum or two or less typing errors per dictation.
Education
Technical Or Occupational Certificate - Medical Transcription
Miami Dade Medical Campus
Miami, FL, United States04-1998
High school diploma or equivalent -
Hialeah Miami Lakes Senior High School
Hialeah, FL, United States06-1975
Skills
- Behavioral analysis
- Customer relations skills
- Surveillance monitoring
- Integrity and Honesty
- Procedure Implementation
- Protocol implementation
- Emergency Preparedness
- Communication
- Hand Held Metal Detector
- Cat Scan for Baggage
- Walk Through Metal Detecter
- Typing 35 wpm
- Phone etiquette
- Pat Downs
- License/ID Security Verification
- Intermediate Word/Excel/Powerpoint
- Carry 50lbs or more weight
Affiliations
American Legion Advocates for all Veterans - Member
Desiredlocations
Fort Lauderdale, Florida, United States
References
- Laura Morin Diaz, 3053427336, bjsandy1484@gmail.com
- Katheryn Cossio, 7866108080, grandmakfc@gmail.com
- Denys Lieurance, 7728821261, denysinf@gmail
Workschedule
Part-time, Intermittent
Availability
Job Type: Temporary, Term, Intermittent, Telework
Accomplishments
- Metal for outstanding service protecting POPE while visiting the United States.
Certification
- Medical Transcription
Timeline
Transportation Security Officer
Department of Homeland Security TSA
09.2004 - 08.2023
Medical Transcriptionist
Baptist Health South Florida-Miami
04.1998 - 08.2004
- Medical Transcription
Technical Or Occupational Certificate - Medical Transcription
Miami Dade Medical Campus
High school diploma or equivalent -
Hialeah Miami Lakes Senior High School
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