Christina Shipman
Huntsville Hospital
HUNTSVILLE,AL
16
years of professional experience
Detail-oriented professional with strong skills in data analysis and financial reporting. Experienced in payroll management and general ledger accounting, dedicated to streamlining processes and enhancing operational efficiency.
Work History
Clinical Assistant
4 Years 3 Months- Assisted healthcare professionals with patient intake and documentation processes.
- Maintained accurate medical records using Electronic Health Record (EHR) systems.
- Coordinated scheduling for patient appointments and follow-ups efficiently.
- Supported clinical staff during procedures by preparing necessary equipment and supplies.
Customer Service Representative
3 Years 3 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Improved customer satisfaction ratings by implementing feedback mechanisms and follow-up strategies.
- Trained new team members on product knowledge and customer service best practices.
- Streamlined support processes to enhance response times and service delivery efficiency.
Trainer
2 Years 7 Months- Developed and delivered training programs to enhance employee performance and engagement.
- Implemented assessment tools to evaluate trainee progress and identify areas for improvement.
- Collaborated with management to align training objectives with organizational goals.
- Mentored new trainers, providing guidance on best practices and effective techniques.
Breakfast Manager
5 Years 9 Months- Managed daily breakfast operations, ensuring quality and consistency in food preparation and service.
- Trained and supervised team members on best practices for food safety and customer service standards.
- Streamlined inventory management processes to reduce waste and improve supply chain efficiency.
- Developed training materials to enhance staff onboarding and improve overall team performance.
Education
Associate of Science - Accounting
Associate of Science - Accounting
Associate of Science - Accounting
Skills
Accounts payable
Financial statements
Data analysis
Financial reporting
Payroll processing
Attention to detail
A/P and A/R
Microsoft Excel
Revenue recognition
Financial planning
Project accounting
QuickBooks expert
Quickbooks
Auditing
Payroll management
Finance
General ledger accounting
Management accounting
Payroll administration
General ledger management
General ledger entries
Accomplishments
- President List Spring 2025
- Dean's List Fall 2025
- Joined National Society of Leadership and Success Fall of 2025
- Dean's List Spring 2026
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recognized for going above and beyond the call of duty.
- Resolved product issue through consumer testing.
Timeline
Clinical Assistant
Huntsville Hospital
07.2022 - CurrentRead More
Customer Service Representative
AT&T
02.2019 - 05.2022Read More
Trainer
Alorica
07.2016 - 02.2019Read More
Breakfast Manager
Jack's
10.2010 - 07.2016Read More
Calhoun Community College
Associate of Science from Accounting
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Athens State University
Associate of Science from Accounting
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J.F. Drake State Community & Technical College
Associate of Science from Accounting
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