Christina Shipp

• Secretarial and administrative support for a group of attorneys in the metro Atlanta area
• Duties include file organization, scheduling, mass emails, client communications and appointment setting

• Checked patient insurance, demographic, and health history to keep information current.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Transcribed phone messages and relayed to appropriate personnel.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Maintained current and accurate medical records for patients.

I did not work while I was pregnant or up until my child was 7 months. This is the break in my work history.

• Detail-oriented Front Desk Agent with a strong focus on providing exceptional customer service and ensuring ideal guest experiences
• Skilled in handling front-of-house operations, including check-in/check-out, room assignments, and guest requests
• Proficient in using hotel management systems and software
• Possess excellent communication and problem-solving skills, with a calm and professional demeanor in high-pressure situations
• Proven ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple guests simultaneously
• Dedicated to providing a warm welcome and farewell to guests, exceeding expectations and driving loyalty and repeat business

• Sever and team member of high volume, fast-paced restaurant in Fulton County, Georgia
• Certified new server trainer
• Trained new employees on cash handling, safety, product knowledge, sales and serve safe protocols to meet and exceed both corporate and state health regulations

• Front end employee of a fast paced car dealership in the North Georgia metro area
• Administratively supported new and used car sales, parts, and an extensive service department

• Waited and bartended tables in a fast-paced environment