Christina Shoushani
Framingham,USA
Summary
Product Operations professional with a strong foundation in cross-functional workflow management, structured testing, consumer insights, and operational efficiency across research, retail, and product environments. Known for ramping up quickly, improving processes, coordinating across teams, and translating ambiguous problems into structured, scalable solutions. Experienced in running testing workflows end-to-end, gathering and synthesizing qualitative and quantitative insights, managing documentation, and supporting product readiness.
Overview
4
4
years of professional experience
Work History
Sales Associate & Fit Specialist
Marathon Sports
01.2025 - Current
- Executed structured wear tests, 3D foot scans, gait analyses, and fit assessments, translating findings into actionable insights for product teams and brand reps.
- Gathered consumer feedback at scale and synthesized patterns across comfort, performance, and injury-prevention needs to guide product positioning.
- Supported inventory readiness and product categorization using RICS/POS, ensuring accuracy for launches and ongoing stock integrity.
- Used sales data, fit trends, and customer demand signals to recommend apparel and footwear assortment decisions.
- Collaborated with brand partners (Brooks, NB, Hoka, Saucony, PUMA, Nike) to communicate testing insights and inform technical design direction.
- Contributed to workflow improvements by coordinating intake, tracking samples, and refining back-of-house processes to improve product flow.
Senior Research Associate & Lab Operations Manager
MarvelBiome inc
01.2022 - 01.2025
- Managed complex research workflows end-to-end, coordinating scientists, vendors, and cross-functional teams to execute testing pipelines.
- Built SOPs, training materials, and documentation that improved clarity, reduced errors, and standardized experimental execution.
- Developed Excel-based tracking systems (sample logs, capacity planning, timelines), improving operational transparency and decision-making.
- Analyzed quantitative data, identified trends, and delivered insights to leadership to guide strategy and next-step experimentation.
- Identified workflow bottlenecks and implemented process improvements that reduced turnaround times and increased throughput.
- Ran controlled experiments, ensured data quality, and prepared structured reports summarizing findings for leadership and external stakeholders.
- Partnered with leadership to identify capacity and workflow bottlenecks, implementing process improvements that reduced delays and improved throughput.
Education
MBA – Managerial Leadership & Strategy -
UMass Lowell
01.2025
Master of Science - Biology
Merrimack college
01.2022
Bachelor of Science - Biology
University of Connecticut
01.2020
Skills
- Workflow Design & Optimization
- User Research & Structured Testing
- Cross-Functional Collaboration
- Documentation & SOP Development
- Data Analysis & Insights
- Process Improvement
- Product Readiness
- Intake-to-Outcome Tracking
- Inventory & POS Systems
- Advanced Excel (Pivot Tables, Modeling)
- RICS POS
- SharePoint
- Asana
- Lab Management Tools
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Customer service
- Multi-tasking strength
Timeline
Sales Associate & Fit Specialist
Marathon Sports
01.2025 - Current
Senior Research Associate & Lab Operations Manager
MarvelBiome inc
01.2022 - 01.2025
Master of Science - Biology
Merrimack college
Bachelor of Science - Biology
University of Connecticut
MBA – Managerial Leadership & Strategy -
UMass Lowell