Scotty McGee
Round Rock,TX
Summary
Implementation Specialist with over 3 years of experience leading end-to-end veterinary software implementations. Skilled in project management, client consultation, workflow optimization, and cross-functional collaboration. Adept at translating veterinary practice needs into tailored system configurations, ensuring seamless adoption and long-term client satisfaction. Experienced in leading training initiatives and driving continuous improvement across software deployments.
Overview
7
7
years of professional experience
Work History
Implementation Workflow Specialist
Vetspire
Austin, USA
02.2022 - Current
- Managed complex software implementation projects for veterinary practices across multiple locations.
- Assessed workflow needs and aligned PIMS configurations to practice operations as primary client consultant.
- Developed detailed project plans, tracked milestones, and mitigated risks for timely delivery.
- Coordinated with Product, Data, and Support teams for seamless migrations, integrations, and system customizations.
- Facilitated live and virtual training sessions for veterinary staff while creating documentation and onboarding materials.
- Identified process gaps and recommended workflow improvements to optimize post-implementation support.
- Contributed to standardization initiatives that enhanced implementation efficiency and minimized project turnaround time.
Veterinary Technician
Thrive Pet Healthcare
Austin, USA
04.2019 - 02.2022
- Assisted veterinarians in medical, surgical, and dental procedures, ensuring accuracy and quality care.
- Educated clients on medication protocols and treatment plans to promote animal wellness.
- Maintained precise patient records and managed inventory to support operational efficiency.
- Ensured compliance with safety standards to uphold health regulations.
Education
High School Diploma -
Ralston High School
Ralston, NEAssociate of Arts - Fine Arts
Bellevue University
Bellevue, NESkills
- Project Planning & Execution
- Veterinary Software Implementation
- Workflow Design & Optimization
- Cross-Functional Team Collaboration
- Data Migration & System Configuration
- Client & Stakeholder Communication
- Technical Troubleshooting & Support
- Training Development & Delivery
- Process Improvement & Documentation
Accomplishments
- Led multiple successful PIMS conversions with 100% completion rate and high client satisfaction scores.
- Partnered with internal teams to streamline implementation workflows, reducing overall project steps and completion time.
Timeline
Implementation Workflow Specialist
Vetspire
02.2022 - Current
Veterinary Technician
Thrive Pet Healthcare
04.2019 - 02.2022
High School Diploma -
Ralston High School
Associate of Arts - Fine Arts
Bellevue University