Christina Sisco

Scheduled and Coordinated In Lab Sleep Studies and At Home Sleep Studies, using EPIC. Prepared paperwork and At Home Sleep Study devices for Sleep Technicians. Demonstrated use of At Home Sleep Study devices to Patients.

Provided Back Up to the Front Desk by performing Clerical duties, answering busy phones, assisting Patients at the Front Desk and scheduling appointments using EPIC.

• Facilitated patient check-in and registration processes efficiently.
• Managed appointment scheduling and confirmed patient visits to optimize clinic flow.
• Assisted patients with insurance inquiries, ensuring accurate information dissemination.
• Provided excellent customer service, addressing patient concerns and resolving issues promptly.
• Maintained accurate patient records and updated electronic health records (EHR) for compliance.
• Collaborated with medical staff to streamline communication and enhance patient care experience.
• Verified insurance eligibility and coverage for patients.
• Used Software to schedule appointments.

• Coordinated patient referrals to specialists, ensuring timely access to care and efficient communication with providers.
• Managed electronic health records, maintaining accuracy and confidentiality in patient information.
• Collaborated with healthcare teams to streamline referral processes and enhance patient experiences.
• Provided support for scheduling appointments, balancing multiple priorities while ensuring patient needs were met.
• Assisted Bookkeeping by posting charges using CPT and ICD10 codes. Corrected Claims returned from the Clearing House.
• Worked closely with Manager to provide new Employee training, Conflict resolution and other requested duties