Christina St. Clair
Rockwall,TX
Summary
Payroll Specialist with 20 years of experience making complex payrolls run like clockwork—processing multi-state weekly and biweekly cycles for over 10,000 employees with precision and compliance. Skilled in ADP, PeopleSoft, Kronos, SAP, and Excel wizardry (yes, pivot tables and VLOOKUPs are included). Adept at unraveling large data sets, streamlining processes, and ensuring payroll taxes and wage regulations never miss the mark. Experienced in stock vesting (RSU processing), year-end adjustments, and payroll conversions, with a track record of turning compliance challenges into efficient solutions. A true believer that smooth payroll takes both sharp analysis and seamless teamwork.
Overview
11
11
years of professional experience
Work History
Sr Payroll Analyst
CBRE, Inc
Richardson, Texas
03.2025 - 07.2025
- Managed end-to-end payroll processing for over 10,000 employees across multiple states and jurisdictions, ensuring accurate and timely execution of on-cycle (weekly and bi-weekly), and off-cycle payrolls.
- Administered complex payroll functions, including stock vests (RSU), garnishments, overpayments, retroactive pay, prevailing wage (DBA), and special adjustments, in compliance with federal, state, and local regulations.
- Knowledge of final pay requirements, as well as wage and hour laws, in various states.
- Collaborated cross-functionally with HR, Benefits, and Finance to ensure data integrity, resolve discrepancies, GLs, support audits, and financial reporting.
- Interpreted and applied wage and hour laws (FLSA), company policies, and labor agreements to ensure payroll compliance and consistency.
- Led process improvements and automation initiatives to streamline payroll workflows, enhance data accuracy, and improve operational efficiency.
- Trained junior staff on payroll procedures and system usage best practices.
- Assisted in compliance audits by preparing the necessary documentation and reports.
- Maintain payroll records, and ensure proper documentation for audits, compliance filings, and internal reporting.
Sr Payroll Analyst, Special Teams
CBRE Inc
Richardson, TX
08.2024 - 02.2025
- Streamlined data entry processes in collaboration with HR teams.
- Supported system integration projects to enhance user experience.
- Evaluated business processes related to Human Resource Information Systems, recommending improvements as needed.
- Prepared comprehensive documentation detailing execution of processes within HRIS.
- Provided technical support for HRIS functions including payroll processing and recruitment.
- Participated in project teams to develop new HRIS-related processes and procedures.
- Conducted training sessions for staff on effective usage of HRIS.
- Processed garnishments, child support, and levies per federal and state regulations.
- Assisted in compliance audits by preparing the necessary documentation and reports.
Sr Payroll Analyst
CBRE, Inc
Richardson, TX, Texas
11.2021 - 07.2024
- Managed end-to-end payroll processing for over 15,000 employees across multiple pay groups and jurisdictions, ensuring accurate and timely execution of on-cycle and off-cycle payrolls.
- Administered complex payroll functions, including garnishments, overpayments, retroactive pay, and special adjustments, in compliance with federal, state, and local regulations.
- Collaborated cross-functionally with HR, Benefits, and Finance to ensure data integrity, resolve discrepancies, and support audits and financial reporting.
- Interpreted and applied wage and hour laws (FLSA), company policies, and labor agreements to ensure payroll compliance and consistency.
- Led process improvements and automation initiatives to streamline payroll workflows, enhance data accuracy, and improve operational efficiency.
- Trained junior staff on payroll procedures and system usage best practices.
- Assisted in compliance audits by preparing necessary documentation and reports.
Senior Payroll Analyst, Retail Workforce
AT&T Mobility
Richardson, TX
07.2021 - 11.2021
- Supported 10,000 employees and supervisors with timecard entries, ensuring accuracy in missed punches and PTO inquiries.
- Interpreted and advised on payroll practices across four labor contracts to maintain compliance.
- Assisted PCA group with LOA, staffing movement, and termination ePCRs for streamlined operations.
- Implemented process improvements that enhanced departmental efficiency significantly.
- Trained junior staff on payroll procedures and best system usage practices.
- Reviewed and corrected employee timecards to guarantee accurate pay calculations.
- Served as subject matter expert for payroll inquiries, achieving resolution within SLA targets.
- Acted as liaison for department during Workday payroll and timekeeping system conversion.
Retail Attendance Manager, Retail Workforce
AT&T Mobility
Richardson, TX
10.2020 - 07.2021
- Served as SME for attendance terminations, short-term disability, ADA, and FMLA leaves.
- Conducted attendance audits, presenting findings and results to leadership.
- Managed termination processes while exploring potential resolutions.
- Advised Legal, Labor, HR, and Business Units on employment status and termination matters.
- Collaborated with HR/ERM to address high absenteeism cases effectively.
- Analyzed attendance data along with FMLA/LOA compliance across various laws, offering solutions to leadership.
- Facilitated communication between employees on leave, supervisors, leave administrators, and HR.
- Maintained accurate records of employee attendance, payroll details, and vacation requests.
Senior Payroll Analyst MCPCA-Payroll
AT&T Mobility
Richardson, TX
03.2014 - 09.2020
- Supported 10,000 employees and supervisors with payroll inquiries and corrections.
- Processed missed punches and adjusted PTO balances to maintain accuracy.
- Conducted reporting analysis to enhance payroll efficiency.
- Collaborated with payroll on off-cycle requests and reissuing checks.
- Interpreted and advised on payroll practices, ensuring compliance with labor contracts.
- Managed termination transactions to facilitate seamless employee separations.
- Executed Leave of Absence (LOA) transactions efficiently.
- Established training materials for new hires to enhance onboarding process.
- Initiate process improvements to multiple processes across departments including severances to enhance user experience.
Education
Nano Degree - Business Analytics
Udacity
Dallas, TX04-2021
Bachelor of Science - Business Management (B.S.B.M.)
University of Phoenix
Dallas06-2016
Skills
- Microsoft Office proficiency
- Garnishment processing
- Multi-state payroll expertise
- Project management
- Process improvement/development
- Data analysis
- HRIS administration
- PeopleSoft expertise
- SAP knowledge
- Kronos experience
- ADP familiarity
- Audit preparation
- Accounting/GL reconciliation
- Tableau
Affiliations
Mother of 3 boys and part time Cookier
References
References available upon request.
Timeline
Sr Payroll Analyst
CBRE, Inc
03.2025 - 07.2025
Sr Payroll Analyst, Special Teams
CBRE Inc
08.2024 - 02.2025
Sr Payroll Analyst
CBRE, Inc
11.2021 - 07.2024
Senior Payroll Analyst, Retail Workforce
AT&T Mobility
07.2021 - 11.2021
Retail Attendance Manager, Retail Workforce
AT&T Mobility
10.2020 - 07.2021
Senior Payroll Analyst MCPCA-Payroll
AT&T Mobility
03.2014 - 09.2020
Nano Degree - Business Analytics
Udacity
Bachelor of Science - Business Management (B.S.B.M.)
University of Phoenix