Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Steffen

Miami,FL

Summary

Dedicated and customer-focused cashier at Home Depot with a strong record of success in credit card sales and customer engagement. Passionate about providing excellent service, building lasting customer relationships, and growing within Home Depot into advanced roles.

Overview

6
6
years of professional experience

Work History

Cashier

Home Depot
Miami, FL
09.2025 - Current
  • Operated cash register and processed customer transactions accurately.
  • Assisted customers in locating products throughout the store.
  • Maintained clean and organized checkout area for efficiency.
  • Deliver fast, accurate, and friendly checkout service in a high-volume retail environment
  • Consistently generate an average of 20 credit card applications per week, exceeding sales expectations
  • Actively promote Home Depot credit card programs by clearly explaining benefits and answering customer questions
  • Build strong relationships with customers, creating a welcoming and positive shopping experience
  • Handle cash, card, and digital payments with accuracy and accountability
  • Resolve customer concerns professionally while maintaining a positive attitude
  • Collaborate with team members to maintain smooth front-end operations

Dispatcher/Administrative Manager

Jasmine’s Trucking llc
Miami, FL
12.2020 - 08.2025
  • Coordinated daily dispatch operations for efficient delivery schedules.
  • Managed communication between drivers and clients to ensure timely updates.
  • Utilized dispatch software to track vehicle locations and optimize routes.

Lead Spa Attendant

Praha Spa and Salt
Naples, FL
01.2024 - 03.2025
  • Supervised daily operations of spa services and staff activities.
  • Assisted clients with service selection and appointment scheduling.
  • Maintained cleanliness and organization of treatment rooms and common areas.

Dispatcher/Administrator

Highway Trucking Services llc
Miami, FL
05.2020 - 10.2023
  • Coordinated daily dispatch operations for efficient freight movement.
  • Managed communication between drivers and clients to ensure timely deliveries.
  • Utilized logistics software to track shipments and optimize routing.

Education

Some College (No Degree) - Business Administration

Florida SouthWestern State College
Fort Myers, FL

Skills

  • Customer Service Excellence Credit Card Sales & Promotion Cash Handling & POS Systems Communication & Relationship Building Upselling & Customer Engagement Problem Solving Teamwork & Reliability
  • Deliver fast, accurate, and friendly checkout service in a high-volume retail environment
  • Consistently generate an average of 20 credit card applications per week, exceeding sales expectation
  • Actively promote Home Depot credit card programs by clearly explaining benefits and answering customer questions
  • Build strong relationships with customers, creating a welcoming and positive shopping experience
  • Handle cash, card, and digital payments with accuracy and accountability
  • Resolve customer concerns professionally while maintaining a positive attitude
  • Collaborate with team members to maintain smooth front-end operations

Timeline

Cashier

Home Depot
09.2025 - Current

Lead Spa Attendant

Praha Spa and Salt
01.2024 - 03.2025

Dispatcher/Administrative Manager

Jasmine’s Trucking llc
12.2020 - 08.2025

Dispatcher/Administrator

Highway Trucking Services llc
05.2020 - 10.2023

Some College (No Degree) - Business Administration

Florida SouthWestern State College
Christina Steffen