Christina Steffen
Miami,FL
Summary
Dedicated and customer-focused cashier at Home Depot with a strong record of success in credit card sales and customer engagement. Passionate about providing excellent service, building lasting customer relationships, and growing within Home Depot into advanced roles.
Overview
6
6
years of professional experience
Work History
Cashier
Home Depot
Miami, FL
2025.09 - Current
- Operated cash register and processed customer transactions accurately.
- Assisted customers in locating products throughout the store.
- Maintained clean and organized checkout area for efficiency.
- Deliver fast, accurate, and friendly checkout service in a high-volume retail environment
- Consistently generate an average of 20 credit card applications per week, exceeding sales expectations
- Actively promote Home Depot credit card programs by clearly explaining benefits and answering customer questions
- Build strong relationships with customers, creating a welcoming and positive shopping experience
- Handle cash, card, and digital payments with accuracy and accountability
- Resolve customer concerns professionally while maintaining a positive attitude
- Collaborate with team members to maintain smooth front-end operations
Dispatcher/Administrative Manager
Jasmine’s Trucking llc
Miami, FL
2020.12 - 2025.08
- Coordinated daily dispatch operations for efficient delivery schedules.
- Managed communication between drivers and clients to ensure timely updates.
- Utilized dispatch software to track vehicle locations and optimize routes.
Lead Spa Attendant
Praha Spa and Salt
Naples, FL
2024.01 - 2025.03
- Supervised daily operations of spa services and staff activities.
- Assisted clients with service selection and appointment scheduling.
- Maintained cleanliness and organization of treatment rooms and common areas.
Dispatcher/Administrator
Highway Trucking Services llc
Miami, FL
2020.05 - 2023.10
- Coordinated daily dispatch operations for efficient freight movement.
- Managed communication between drivers and clients to ensure timely deliveries.
- Utilized logistics software to track shipments and optimize routing.
Education
Some College (No Degree) - Business Administration
Florida SouthWestern State College
Fort Myers, FLSkills
- Customer Service Excellence Credit Card Sales & Promotion Cash Handling & POS Systems Communication & Relationship Building Upselling & Customer Engagement Problem Solving Teamwork & Reliability
- Deliver fast, accurate, and friendly checkout service in a high-volume retail environment
- Consistently generate an average of 20 credit card applications per week, exceeding sales expectation
- Actively promote Home Depot credit card programs by clearly explaining benefits and answering customer questions
- Build strong relationships with customers, creating a welcoming and positive shopping experience
- Handle cash, card, and digital payments with accuracy and accountability
- Resolve customer concerns professionally while maintaining a positive attitude
- Collaborate with team members to maintain smooth front-end operations
Timeline
Cashier
Home Depot
2025.09 - Current
Lead Spa Attendant
Praha Spa and Salt
2024.01 - 2025.03
Dispatcher/Administrative Manager
Jasmine’s Trucking llc
2020.12 - 2025.08
Dispatcher/Administrator
Highway Trucking Services llc
2020.05 - 2023.10
Some College (No Degree) - Business Administration
Florida SouthWestern State College