Christina Styer
Pottstown,PA
Summary
Detail-oriented professional with extensive experience in customer service and healthcare settings. Proven ability to manage schedules, streamline operations, and ensure compliance, contributing to improved patient and customer experiences.
Overview
26
26
years of professional experience
Work History
Delivery Driver
DoorDash
Pottstown, PA
10.2023 - Current
- Ensured timely deliveries by effectively navigating routes and optimizing travel efficiency.
- Managed customer interactions, providing excellent service and addressing inquiries promptly.
- Maintained vehicle cleanliness and compliance with safety regulations to ensure operational integrity.
- Monitored order accuracy, confirming items before delivery to enhance customer satisfaction.
Medical Assistant
Tower Health
Phoenixville, PA
10.2011 - 10.2022
- Assisted in patient triage and intake processes to enhance workflow efficiency.
- Administered medications and vaccinations following established protocols for patient safety.
- Maintained accurate patient records using electronic health record systems to ensure compliance.
- Collaborated with healthcare team to coordinate patient care and improve treatment outcomes.
- Administered patient care and assisted in clinical procedures to enhance patient experience.
- Documented patient histories and vital signs using electronic health record systems.
- Supported physicians with examinations, ensuring accurate data collection and organization.
- Educated patients on treatment plans and medication management for improved compliance.
- Coordinated appointments, effectively managing schedules to optimize clinic operations.
- Streamlined office workflows, increasing efficiency in patient processing and documentation.
- Trained new staff on medical protocols and office procedures to ensure consistency in care delivery.
- Implemented best practices for infection control, enhancing safety standards within the facility.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Landscaper
Calm Valley Landscaping
Bechtelsville, PA
03.2011 - 11.2011
- Designed and implemented landscape layouts to enhance aesthetic appeal of residential properties.
- Operated various landscaping equipment, ensuring proper maintenance and functionality for optimal performance.
- Led a team in executing large-scale planting projects, fostering collaboration and efficiency among crew members.
- Trained new staff on best practices for landscaping techniques and equipment operation, enhancing overall team skill level.
Medical Assistant
Pottstown Medical Specialists Inc.
Pottstown, PA
06.2000 - 08.2010
- Educated patients on health management and preventative care strategies for better adherence.
- Streamlined appointment scheduling processes, reducing wait times and increasing patient satisfaction.
- Mentored junior staff on clinical procedures and best practices, fostering professional development.
- Led quality assurance initiatives that improved operational standards within the medical office environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
No Degree - Psychology
Montgomery County Community College
Blue Bell, PA2028
High School Diploma -
Oley Valley Senior High
Oley, PA06-1999
Medical Assistant - Medical Assistant
Antonelli Medical And Professional Institute
Pottstown, PA11-2000
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Punctual and reliable
- Attention to detail
- Dependable and reliable
Accomplishments
Completed 30 day inpatient rehabilitation treatment at Malvern Treatment Center July 2023-August 2023
Completed PHP and IOP at Victory Park in Royersford, PA August 2023-May 2024
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
Extremely interested in helping recovery community through fellowship and 12-step program
Extremely interested and motivated to continue my education in order to get advanced degree in Psychology so that I may utilize that for further career interests
Timeline
Delivery Driver
DoorDash
10.2023 - Current
Medical Assistant
Tower Health
10.2011 - 10.2022
Landscaper
Calm Valley Landscaping
03.2011 - 11.2011
Medical Assistant
Pottstown Medical Specialists Inc.
06.2000 - 08.2010
No Degree - Psychology
Montgomery County Community College
High School Diploma -
Oley Valley Senior High
Medical Assistant - Medical Assistant
Antonelli Medical And Professional Institute