Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Thomas

Summary

Results-driven rehabilitation professional with a proven track record in counseling and client support. Skilled in developing personalized rehabilitation plans and employing therapeutic techniques to address clients' needs. Completed over 600 hours of hands-on internship experience at a substance abuse recovery center, facilitating group therapy sessions, conducting individual counseling, and managing casework. Highly adept at fostering a supportive environment, collaborating with interdisciplinary teams, and adapting to dynamic challenges. Recognized for strong communication skills, empathy, and a client-focused approach that consistently achieves positive outcomes.

Overview

5
5
years of professional experience

Work History

988 Chat and Text Crisis Specialist

Centerstone
10.2022 - 08.2024
  • Followed all company policies and procedures to deliver quality work.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Member of on-call emergency response team for crisis intervention within facility.
  • Provided emotional support to clients, enabling them to better cope with challenging situations.
  • Collaborated with multidisciplinary teams to ensure comprehensive support for clients during crisis situations.

Customer Support Specialist

Gateway Behavioral Health Services
11.2019 - 10.2022
  • Worked closely with adults and children in community settings, at residential facilities and within homes.
  • Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.

Education

Master of Science - Counselor Education

Albany State University
Albany, GA
12-2024

Bachelor of Science - Exercise Science And Wellness

Georgia Southwestern State University
Americus, GA
05-2012

High School Diploma -

Bradwell Institute
Hinesville, GA
01.2008

Skills

  • Counseling
  • HIPAA
  • Mental health support
  • Self-care strategies
  • Building rapport
  • Treatment plans
  • Biopsychosocial assessments
  • Relapse prevention
  • Suicide prevention
  • Empathy development
  • Multicultural competence
  • Case management proficiency

Timeline

988 Chat and Text Crisis Specialist

Centerstone
10.2022 - 08.2024

Customer Support Specialist

Gateway Behavioral Health Services
11.2019 - 10.2022

Master of Science - Counselor Education

Albany State University

Bachelor of Science - Exercise Science And Wellness

Georgia Southwestern State University

High School Diploma -

Bradwell Institute
Christina Thomas