CHRISTINA THOMAS
Goodyear,AZ
Summary
Dynamic Sr. Global Payroll Manager with extensive experience at ServiceNow, excelling in global payroll compliance and process improvements. Proven expertise in Workday and ADP systems, coupled with strong leadership skills. Successfully managed payroll for over 26,000 employees, ensuring accuracy and timeliness while enhancing operational efficiency. Passionate about driving payroll excellence.
Overview
20
20
years of professional experience
Work History
Sr. Global Payroll Manager Consultant
ServiceNow
, Remote
01.2025 - 10.2025
- Subject matter expert who manages payroll inbox, and SURF tickets
- Responsible for all subpeonas
- Reviewed and managed integration files from ADP to Workday
- Reviewing, testing and auditing data for 26000 employees using Workday, ADP Vantage, ADP Global View
- Process Improvements, cross-functional collaborations, and procedure documentation
- Handling all escalated payroll issues
- Oversee and process all missing hours, spot bonuses and Prior 401K balance loads
Sr. Global Payroll Manager Consultant
Backblaze, Alta Sciences, Centuri, Data Robot
, Remote
03.2024 - 12.2024
- Process Improvements, cross-functional collaborations, and procedure documentation
- Processed weekly payroll using SAP for 3500 EE’s in 27 US states
- Audited and approved payroll processed in SAP
- ADP integrations file management
- Subject matter expert who manages payroll inbox, and Workday tickets
- Processing payroll for 400-3400 employees using various systems
- Responsible for payroll compliance in all countries where companies have presence
- Implementing Cloud Pay global payroll system from Global View at DataRobot
- Training and mentoring staff
- Systems used during contracts UKG, Workday, ADP
Sr Payroll Manager
Creative Testing Solutions from Vitalant-Position Eliminated
Tempe, Arizona
06.2020 - 03.2024
- Managed Payroll Implementation from Oracle and UKG to Workday
- Reviewed and managed integration files from UKG to Workday
- Supervising and training team of 3
- Subject matter expert who manages payroll inbox, and Workday tickets
- Process Improvements, cross-functional collaborations, and procedure documentation
- Handling all escalated payroll issues
- Oversee and process payroll for 3400 Vitalant and 1200 CTS employees
Sr. Global Payroll Consultant
Bird, Go-Daddy, Canidae, Malwarebytes, Centuri, BeyondTrust
, Remote
06.2019 - 06.2020
- Manage payroll implementation to Ultipro for US and Canada, Process semi-monthly payroll for 800 Employees
- Process and manage International Payrolls with Activ and 5 PEO’s for UK, Germany, France, Netherlands, Hong Kong, Singapore, Australia, Dubai, South Africa, Saudi Arabia, Qatar, Mexico, Brazil, Philippines, and Spain
- Handle RRSP administration for Canada
- Work with commissions and expense team to pay all US, Canadian, and international employees
- Responsible for payroll compliance in all countries where companies have presence
- Assisted with processing weekly payroll in SAP
- Handle all tax issues
- Supervise staff of 3
- Manage the payroll inbox and act as liaison between company and payroll vendors
Payroll Manager
PoshMark-Relocated to
, Redwood City, CA
01.2019 - 07.2019
- Manage processing payroll using ADP Workforce Now for 300 US and 2 Canadian employees exempt and non-exempt
- Sole contributor in processing payroll for 500
- 401K Administration using Voya
- Primary responsibility ensuring that employees are paid accurately and timely
- Responsible for leading the set-up and development of the payroll process and department
- Month End Journal Entry preparation and reconciliations, and month-end accruals
- Stock option processing for Exec’s
Payroll Manager
Origin House/Blackhawk Networks- Contract
, Oakland, CA
05.2018 - 03.2019
- Manage processing payroll using ADP Workforce Now for 2400 US employees, 200 Canadian employees using Ceridian for Canada employees
- Managed implementation to Paragon
- Responsible for month end journal entries and accruals (vacation, bonus, commission) and account reconciliations
- Sphere-headed vetting process to find new Payroll vendor, and managed implementation from various payroll systems to Paragon
- Supervise and assist staff of 3 employees while Payroll Manager out on LOA.
- Primary responsibility ensuring that employees are paid accurately and timely
- Responsible for leading the set-up and development of the payroll process and department
Payroll Manager
Rocket Fuel Inc.-Company Acquired RIF
Redwood City, CA
03.2017 - 04.2018
- Manage processing payroll using ADP Workforce Now for 500 US employees
- Managed data integrations from Workday to ADP
- Process International payrolls in Canada, UK, Australia, Ireland, Germany
- Review, audit and approve all submitted work from stock admin, commissions analyst and benefits
- Responsible for writing policies and procedures
- Subject matter expert on questions regarding payroll
- Primary responsibility ensuring that employees are paid accurately and timely
- Responsible for adding new tax jurisdictions
- Processing Stock Payroll, RSU’s and NQ’s
- Month End Journal Entry preparation and reconciliations, and month-end accruals (vacation, bonus, commission)
- 401k Administration using Fidelity
Global Payroll Manager
Glassdoor-Commute
Mill Valley, CA
11.2015 - 03.2017
- Manage processing payroll using Workday Payroll for 800 US employees, 50 employees in Ireland and UK
- Responsible for writing policies and procedures
- Managed Payroll Implementation from Paylocity to Workday
- Primary responsibility ensuring that all employees are paid accurately and timely
- Responsible for adding new tax jurisdictions, and auditing tax
- Managed vendor relationship with Once Source virtual who printed checks and paid employment taxes
- Responsible for year-end W-2 preparation, processing and distribution
- Assisted with the management of benefit integration files
- Process Improvement
- Month End Journal Entry’s accruals (vacation, bonus, commission, accrual for non-exempt days not paid) and reconciliations
- 401k Administration using Fidelity
- Manage payroll personnel, and AP team
Payroll Manager
Jawbone-Company out of Business
San Francisco, CA
03.2014 - 11.2015
- Manage processing payroll using ADP Workforce Now for 500 US employees, and 50 in Mexico, and China, responsible for managing AP
- Review, audit and approve all submitted work
- Responsible for writing policies and procedures
- Managed payroll implementation from TriNet to ADP
- Primary responsibility ensuring that employees are paid accurately and timely
- Responsible for adding new tax jurisdictions
- Administration of Benefits
- Process Improvement
- Back-up for Stock Administrator
- Month End Journal Entry preparation and reconciliations
- 401k Administration using Fidelity
Payroll Analyst/Manager (Salaried Professional)
Robert Half
Oakland, CA
07.2005 - 03.2014
- Responsible for processing semi-monthly payrolls for Multi-State and Canada using ADP Payroll, SAP, Pro-Business, or PeopleSoft
- Specialized in large employer process improvements and data integrations
- Employers over 25,000 US employees-UC Berkeley, Salesforce, and Kaiser Permanente
- Managed numerous data integrations-benefit, time and payroll data
- Processed payroll in SAP
- Salesforce global payroll over 10,000 employees, managed numerous vendors
- Used GlobalView, and Activ to process international payrolls
- Payroll Lead in implementing ADP Celergo for client
- Using PeopleSoft Queries, SAP reports, ADP Report Smith/Report Writer and excel created various management reports
- Managed month end journal entries and account reconciliation for US payrolls and Canada
- Implemented ADP Celergo for International payrolls
- Processed all garnishments, bonuses, special pay, pay increases, and terminations
- Monitored that all departments followed wage and hour regulations
- Responsible for managing all aspects of human resources, benefit and payroll for companies with 125-1500 employees
- Workers Compensation, recruiting, benefit administration and analysis, training, development, orientation, payroll, employee relations, union and non-union issues
- Responsible for yearend maintenance of payroll files and accumulators
- Handled daily processing of NQSO, ISO, RSU and ESPP deductions and exercises using Equity Edge
- Project Manager on time and labor system implementation and system upgrades to improve payroll process
- Handled all Department of Labor reporting, EDD inquiries, employment verifications, and employee issues
- Responsible for ensuring all 401k and loan funds are transferred to Vanguard/Fidelity after payroll
- Benefits and leave administration
- Benefit Vendor Management, and benefit enrollment system knowledge
- Created database to track total compensation, additional pay, 401k and loan deductions
- Managed numerous payroll implementations
- Account analysis and vendor reconciliations
- Handled all payroll related GL reconciliations
- Administered benefits and presented new hire orientation
- Responsible for coding, batching, and entering all AP invoices for approval
- Working knowledge of international benefits
- Managed all FSA, and HSA administration
- Managed employee expense payments
- Prepare General Ledger/Vacation accruals, and reconcile fiscal year end payroll
- Responsible for managing ADP HR, EZLabor, and ADP Workforce Now
Education
Business Administration & Human Resources -
Columbia Southern University
12.2026
Skills
- Workers Comp
- Leave Plans
- Union Contracts
- Employee Relations
- Benefits Administration
- Workday
- ADP Smart Compliance
- Global Payroll
- ADP Workforce Now
- ADP Celergo
- ADP Global View
- ADP Vantage
- UKG
- ADP GLI
- Ulti-Pro
- ADP Reporting
- Report Writer
- Equity Edge
- E-Trades
- NetSuite
- Great Plains
- Kronos
- EZ Labor
- E-Time
- Paylocity
- 401K
- COBRA
- Processing payroll in over 42 states
- Windows XP
- EXCEL
- WORD
- PowerPoint
- Access
- Outlook
- MS Project
- Large Company experience 25,000 employees
- Payroll Implementation expert
- SOX Compliance
- Equity Compliance
- Global P Set-Up and processing
- Payroll Tax Compliance
Affiliations
American Payroll Association
Qualifications
Workers Comp, Leave Plans, Union Contracts, Employee Relations, Benefits Administration, Workday, ADP Smart Compliance, Global Payroll, ADP Workforce Now, ADP Celergo, ADP Global View, ADP Vantage, UKG, ADP GLI, Ulti-Pro, ADP Reporting, Report Writer, Equity Edge, E-Trades, NetSuite, Great Plains, Kronos, EZ Labor, E-Time, Paylocity, 401K, COBRA, Processing payroll in over 42 states, Windows XP, EXCEL, WORD, PowerPoint, Access, Outlook, MS Project, Large Company experience 25,000+ employees, Payroll Implementation expert, SOX Compliance, Equity Compliance, Global P Set-Up and processing, Payroll Tax Compliance
Timeline
Sr. Global Payroll Manager Consultant
ServiceNow
01.2025 - 10.2025
Sr. Global Payroll Manager Consultant
Backblaze, Alta Sciences, Centuri, Data Robot
03.2024 - 12.2024
Sr Payroll Manager
Creative Testing Solutions from Vitalant-Position Eliminated
06.2020 - 03.2024
Sr. Global Payroll Consultant
Bird, Go-Daddy, Canidae, Malwarebytes, Centuri, BeyondTrust
06.2019 - 06.2020
Payroll Manager
PoshMark-Relocated to
01.2019 - 07.2019
Payroll Manager
Origin House/Blackhawk Networks- Contract
05.2018 - 03.2019
Payroll Manager
Rocket Fuel Inc.-Company Acquired RIF
03.2017 - 04.2018
Global Payroll Manager
Glassdoor-Commute
11.2015 - 03.2017
Payroll Manager
Jawbone-Company out of Business
03.2014 - 11.2015
Payroll Analyst/Manager (Salaried Professional)
Robert Half
07.2005 - 03.2014
Business Administration & Human Resources -
Columbia Southern University