Christina Thornton
Northern Chesterfild ,VA
Summary
Dedicated professional with a history at Target, where I excelled in enhancing customer satisfaction and exceeding sales goals. Skilled in cash handling and customer service, I demonstrated reliability and a knack for resolving complaints effectively. Trained in various roles, I consistently contributed to team success and operational efficiency.
Professional healthcare provider skilled in patient care, support, and daily living assistance. Proven ability to work collaboratively, adapting to changing needs and ensuring reliable support for both patients and team members. Strong communication, empathy, and organizational skills, consistently delivering high-quality care and contributing to positive outcomes.
Overview
3
3
years of professional experience
Work History
Checkout Advocate
Target
07.2022 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Balanced cash drawers at the end of each shift, demonstrating attention to detail and financial responsibility.
- Collaborated with team members to maintain a clean and organized checkout area.
- Contributed to achieving store sales goals by upselling additional products during checkout process.
- Resolved customer complaints diplomatically, ensuring all parties were satisfied with the outcome.
- Trained new Guest Service Assistants on company protocols and best practices, fostering an environment of continuous improvement within the team.
- Unloaded, inspected, and stored damaged and returned products.
- Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
Fulfillment Associate
Target
07.2022 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Printed labels, packaged boxes, and loaded into outbound containers.
Education
Nurse Aide - Nursing
Brightpoint Community Collage
Chester, VA02-2025
High School Diploma -
Manchester High School
Chesterfield, VA05-2024
Skills
- Patience and empathy
- Reliability and punctuality
- Professionalism and courtesy
- Cash handling expertise
- Customer service
- Guest accommodations
- Compassionate caregiver
- Reliable team player
- Patient monitoring
- Dressing assistance
- Vital signs monitoring
- HIPAA
- Transfer techniques
- Infection control
Certification
- Basic Life Support Certification (BLS)
- completed NA training
Timeline
Checkout Advocate
Target
07.2022 - Current
Fulfillment Associate
Target
07.2022 - Current
Nurse Aide - Nursing
Brightpoint Community Collage
High School Diploma -
Manchester High School
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