Christina Tiffan
Royersford,PA
Summary
Dynamic professional with a strong background in customer service from Crumbl Cookies & Spring Valley YMCA. Proven ability to enhance customer satisfaction and foster teamwork through innovative activities. Skilled in organizational development and maintaining high standards of quality and safety in fast-paced environments. Passionate about mentoring and creating engaging experiences for diverse groups.
Overview
3
3
years of professional experience
Work History
Management Team Member
Spring Valley YMCA
Royersford, PA
04.2025 - Current
- Collaborated with team to ensure efficient daily operations and customer satisfaction.
- Assisted in maintaining cleanliness and organization of work areas to promote safety.
- Learned and applied company policies and procedures to support operational tasks effectively.
- Engaged with customers to address inquiries and enhance overall service experience.
Baker
Crumbl Cookies
Collegeville, PA
08.2022 - 08.2024
- Prepared and baked a variety of cookies/desserts to meet daily production requirements.
- Followed recipes accurately to ensure consistency in flavor and quality across all baked goods.
- Maintained cleanliness and organization of baking stations in accordance with health and safety standards.
- Worked at cash register and engaged with customers.
Camp Counselor
Spring Ford Girls Basketball
Royersford, PA
06.2022 - 06.2024
- Every summer for one week-coached elementary/middle school girls in basketball
- Planned daily activities and games to promote teamwork and social skills among campers.
- Helped train new camp counselors on operational procedures and emergency protocols.
- Monitored camper safety, making sure health and safely regulations were being followed
- Developed engaging lesson plans fit for diverse age groups and interests of campers.
Education
Bachelor's of Arts & Sciences -
University of Tennessee
Knoxville, TN05-2029
High School Diploma -
Spring Ford Area School District
Royersford, PA05-2025
Skills
- Coaching and mentoring
- Customer focus
- Innovation and creativity
- Organizational development
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Management Team Member
Spring Valley YMCA
04.2025 - Current
Baker
Crumbl Cookies
08.2022 - 08.2024
Camp Counselor
Spring Ford Girls Basketball
06.2022 - 06.2024
Bachelor's of Arts & Sciences -
University of Tennessee
High School Diploma -
Spring Ford Area School District